Rooms were reported as clean and well isolated, but there were complaints about poor quality of electronic devices and toiletries. Some guests also reported issues with room allocation and cleanliness. The rooms did not meet 5-star expectations for some guests.

The food received mixed reviews. Some guests found the food tasty and well-prepared, but many complained about the lack of variety, freshness, and quality. The cocktails were also criticized for their poor quality. The food did not meet 5-star standards for many guests.

The location was praised for its proximity to the sea and the private beach. However, some guests complained about the lack of activities nearby and the noise from the street. The location was generally satisfactory.

The value for money received mixed reviews. Some guests found the hotel to be decent value, but many complained about the low quality of service, food, and drinks for the price. There were also complaints about the hotel not meeting 5-star standards. The all-inclusive option was not considered good value by some guests.