Swimming pool
Swimming pool
Beach
Off site
Beach+57

The Royal Sands Resort & Spa

Cancún, Mexico
8.2
Family Friendly
🍽️5 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
2.5

Rooms received mixed reviews. Some guests praised the views and size, but there were concerns about cleanliness and outdated decor. Several guests also mentioned issues with dampness and humidity.

Food
2.5

Food quality was inconsistent, with some guests enjoying their meals and others finding them disappointing. There were complaints about the organization of the main restaurant and the fact that some items were not included in the all-inclusive package. The variety of food was appreciated by some guests.

Location
4.0

The location was generally well-received, with guests praising the beach, pool, and easy access to local attractions. However, some guests felt the resort was too isolated.

Value
2.0

Many guests felt that the all-inclusive package was not good value for money, with complaints about additional charges for certain food and drink items. Some guests also mentioned issues with the room service and the availability of facilities.

About This Hotel

Experience the serene allure of The Royal Sands & Spa hotel, nestled perfectly in the heart of Cancun and adjacent to the vibrant Kukulcan Plaza Shopping Centre. Unwind in the embrace of our outdoor pools, rejuvenate your senses at our in-house gym and spa, or indulge in a friendly match on our tennis courts. All of our rooms come equipped with complimentary Wi-Fi and a balcony that offers breathtaking views of the sea.

Our accommodation options are a blend of modern comfort and subtle luxury. Every air-conditioned room and suite is furnished with a TV and DVD player, ensuring your entertainment needs are met. Our private bathrooms are sleek and functional, complete with a hairdryer for your convenience. For those who prefer a home-like atmosphere, our suites come with a well-equipped kitchen featuring a fridge, microwave, and coffee maker.

Dine at our on-site restaurants, each offering unique culinary experiences. La Veranda pampers your palate with a variety of pasta, steaks, and seafood, while Hacienda Sisal immerses you in the rich flavors of Mexican cuisine. In addition, our snack bar and sports bar are perfect spots for casual bites and refreshing beverages.

Our location is ideal for those seeking a blend of relaxation and entertainment. With a diverse entertainment programme and Cancun's dazzling nightlife area just a 10-minute drive away, your evenings promise to be as engaging as your days.

Enjoy the convenience of our complimentary parking. Should you wish to explore further, car hire services are available at our tour desk. We also offer an airport shuttle service for an additional charge, making your travels seamless with Cancun Airport only a 20-minute drive away.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Snack bar

General

Room service
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Car hire
Air conditioning
Airport shuttle (additional charge)
Minimarket on site

Reception services

24-hour front desk
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service

Activities

Tennis court
Sauna
Fitness centre
Golf course (within 3 km)
Games room
Spa and wellness centre
Massage (additional charge)
Children's playground
Hot tub/Jacuzzi
Private beach area
Entertainment staff
Water sport facilities on site
Kids' club
Tennis equipment
Beauty Services
Facial treatments
Body treatments
Body wrap
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Full body massage
Fitness
Yoga classes
Beach
Bicycle rental

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)

Entertainment and family services

Babysitting/child services
Board games/puzzles

Cleaning services

Laundry

Pool and wellness

Water slide
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Location