Bird's eye view
Property building
Property building
Swimming pool
Bird's eye view+57

The Royal Haciendas Resort & Spa

Playa del Carmen, Mexico
8.5
Family Friendly
🍽️3 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Families)

Rooms
3.5

Rooms were generally appreciated for their size and cleanliness, with some guests enjoying the views. However, some guests found the decor dated and there were complaints about having to change rooms during their stay.

Food
3.5

Food received mixed reviews. Some guests praised the variety and quality, especially at the reservation-based restaurants. However, others found the buffet options lacking and there were complaints about slow service and limited options for children.

Location
4.0

The location was generally well-received, with guests appreciating the proximity to the beach and the well-maintained grounds. Some guests found the resort a bit isolated and there were complaints about the beach being unsuitable for swimming due to rocks and seaweed.

Value
3.0

Guests had mixed feelings about the value. Some found it good value for money, especially those on the all-inclusive package. However, there were complaints about hidden charges related to the time share aspect of the resort and some guests felt that they received inferior service due to not leaving tips.

About This Hotel

Immerse yourselves in the tranquil oasis of the Royal Haciendas Resort & Spa. Nestled amidst lush tropical gardens and situated on the edge of the picturesque Mayan Riviera, this refined resort redefines luxury with its array of opulent suites. Each suite comes equipped with complimentary Wi-Fi, a cosy seating area, flat-screen cable TV and a DVD player. Select accommodations even boast breathtaking ocean views, setting the stage for an unforgettable retreat.

The Royal Haciendas is more than just a resort - it's a sanctuary of relaxation and rejuvenation. Dive into the resort's glistening swimming pools, challenge your partner to a game of tennis on our courts, or make use of the complimentary shuttle for a short trip to the bustling heart of Playa del Carmen.

Indulge in the resort's spa and wellness centre where you can unwind with soothing Turkish baths or maintain your fitness routine in our well-appointed fitness centre. The beach neighbouring the resort is a paradise of loungers and parasols, inviting you to soak up the sun and immerse in the serene coastal vibes.

When it comes to entertainment, the Haciendas complex offers a myriad of activities, including diving for the adventurous. Venture out to the nearby Playa del Carmen for a myriad of shopping opportunities, lively bars, and exquisite restaurants. Experience the breathtaking natural surroundings that this location has to offer. And for your convenience, Cancun International Airport is just a 30-minute drive away.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Snack bar

General

Room service
Non-smoking rooms
Barber/beauty shop
Family rooms
Lift
Safety deposit box
Car hire
Air conditioning
Airport shuttle (additional charge)
Minimarket on site

Reception services

24-hour front desk
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service

Activities

Tennis court
Sauna
Fitness centre
Golf course (within 3 km)
Games room
Solarium
Spa and wellness centre
Massage
Children's playground
Hot tub/Jacuzzi
Hammam
Snorkelling
Private beach area
Entertainment staff
Water sport facilities on site
Kids' club
Water park
Tennis equipment
Beauty Services
Facial treatments
Body treatments
Body wrap
Back massage
Neck massage
Foot massage
Full body massage
Fitness
Yoga classes
Fitness classes
Beach
Themed dinner nights
Bicycle rental

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)

Entertainment and family services

Babysitting/child services
Board games/puzzles

Cleaning services

Laundry (additional charge)
Daily housekeeping

Transport

Airport pick up (additional charge)
Airport drop off (additional charge)

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Location