Sea view
Property building
Living room
Living room
Bed+84

The Fives Oceanfront

Puerto Morelos, Mexico
8.3
Family Friendly
🍽️3 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
4.0

Rooms are generally well-received, with guests praising the spaciousness, comfort, and cleanliness. The modern decor and amenities like kitchenettes and double bathtubs on balconies were appreciated. However, some guests reported issues with air conditioning and the lack of kitchen utensils.

Food
2.5

The food received mixed reviews. Some guests enjoyed the breakfast and the Italian restaurant, but others found the food and drinks to be subpar, especially at the rooftop restaurant. There were also complaints about the food being cold and the coffee being undrinkable.

Location
4.5

The hotel's location was highly praised for its proximity to the beach and the town center. However, some guests found the beach to be unattractive due to seaweed and the color of the water. The smell from the beach was also mentioned as a negative point.

Value
2.5

Guests had mixed feelings about the value for money. Some found it to be good, especially those who got deals through booking.com. However, others were disappointed by hidden charges for kitchen utensils and beach chairs, and the high prices at the hotel's restaurants. The pushy timeshare sales pitches were also a major point of dissatisfaction.

About This Hotel

Experience an exquisite blend of relaxation and adventure at the The Fives Oceanfront, a tranquil sanctuary nestled in the heart of Puerto Morelos, just a brief 1.4km stroll from the picturesque Playa Puerto Morelos.

Unwind in the comfort of your air-conditioned room, complete with essential amenities including a desk, coffee machine, fridge, microwave, safety deposit box, and a flat-screen TV. Each room is designed with a private bathroom, a terrace, and a balcony that offers captivating city views. You'll also find a wardrobe for your belongings, ensuring a stay that's as convenient as it is luxurious.

Take a refreshing dip in the outdoor swimming pool, or enjoy a revitalizing workout at the fitness centre. The hotel also offers a serene garden for those seeking a moment of peace amidst lush foliage. For the beach lovers, a private beach area awaits, offering an intimate setting for sunbathing or a romantic beachside stroll.

Indulge in a fine dining experience at the onsite restaurant, or enjoy a cocktail at the hotel's bar. Complimentary WiFi is available throughout the property, ensuring you're always connected.

For your convenience, the hotel provides a 24-hour front desk, airport transfers, and room service. If you're looking to explore, the hotel is within easy reach of the ADO International Bus Station and Playa del Carmen Maritime Terminal, both just 37km away. The Cancún International Airport is also a mere 25km from the property.

Whether you're up for a game of table tennis or a cycling adventure, this 5-star hotel has it all. Discover the perfect balance of luxury and local charm at The Fives Oceanfront.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Wine/champagne (additional charge)
✅Fruits (additional charge)
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Family rooms
✅Lift
✅Safety deposit box
✅Packed lunches
✅Car hire
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Airport shuttle (additional charge)

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅Concierge service
✅Private check-in/check-out

Activities

✅Sauna (additional charge)
✅Fitness centre
✅Fishing (additional charge)
✅Solarium
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Table tennis
✅Windsurfing (additional charge)
✅Cycling
✅Snorkelling (additional charge)
✅Indoor pool
✅Private beach area
✅Indoor pool (all year)
✅Beachfront
✅Public Bath
✅Spa facilities
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Back massage
✅Neck massage
✅Foot massage
✅Couples massage
✅Head massage
✅Hand massage
✅Full body massage
✅Massage chair
✅Fitness
✅Yoga classes
✅Beach
✅Pub crawls (additional charge)
✅Walking tours (additional charge)
✅Bike tours (additional charge)
✅Themed dinner nights (additional charge)
✅Happy hour (additional charge)
✅Tour or class about local culture (additional charge)
✅Cooking class (additional charge)
✅Live music/performance
✅Aerobics

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Cleaning services

✅Laundry (additional charge)
✅Ironing service (additional charge)
✅Trouser press
✅Daily housekeeping

Pool and wellness

✅Rooftop pool
✅Infinity pool
✅Pool bar
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Transport

✅Airport pick up (additional charge)
✅Airport drop off (additional charge)

Miscellaneous

✅24-hour security
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅Fire extinguishers
✅Breakfast takeaway containers
✅Delivered food is securely covered
✅Access to health care professionals
✅Thermometers for guests provided by property
✅Face masks for guests available

Location