+114The Fives Beach Hotel & Residences - All Senses Inclusive
Guest Review Insights(Couples)
Mixed reviews about the rooms. Some guests found them clean and convenient, while others reported issues with plumbing, noise from the AC, and lack of cleanliness. Some guests also mentioned that their rooms were not ready at check-in or had issues with the room they were assigned. The penthouse suite was reported to have non-working hot tub jets and obstructed views.
Most guests were not satisfied with the food. Complaints included lack of flavor, overcooked food, limited options, and long waits at restaurants. Some guests enjoyed the local cuisine and the variety of food options, but these positive reviews were outnumbered by the negative ones.
The location was generally well-received, with guests appreciating the beachfront setting and the beautifully kept gardens. However, some guests were disappointed with the beach due to seaweed and the resort's distance from other attractions.
Many guests felt the resort was not worth the money. Complaints included hidden charges, poor food quality, and issues with rooms. Some guests also mentioned that the all-inclusive package did not include everything they expected.
About This Hotel
Step onto the sun-drenched shores of Playa del Carmen, where The Fives Beach Hotel & Residences - All Senses Inclusive welcomes discerning guests with a blend of natural beauty and refined luxury. This 5-star beachfront retreat is nestled amidst lush gardens, offering panoramic ocean views from its expansive terrace.
Each of our air-conditioned rooms is a sanctuary of comfort, equipped with a minibar, a coffee machine, and a safety deposit box. For your entertainment, a flat-screen TV is provided and selected rooms feature a kitchen complete with a fridge, a microwave, and a stovetop. Private bathrooms come with a shower, adding a touch of elegance to your stay.
Take a refreshing dip in the outdoor swimming pool, or keep up with your fitness regimen at our state-of-the-art fitness centre. As the sun sets, prepare to be entertained with our curated evening entertainment offerings.
Indulge in a sumptuous breakfast experience featuring buffet, à la carte, and continental options at our on-site restaurant. Our multilingual staff, proficient in English and Spanish, are always at hand to provide you with practical guidance about the area.
Just a few steps away, you'll find the pristine sands of Playa del Carmen Beach. Venture a little further to explore the ADO International Bus Station, located 10 km from our property. We are also conveniently located 42 km away from Cozumel International Airport and offer a paid airport shuttle service for stress-free travel.