Beach
Beach
Beach
Photo of the whole room
Lobby or reception+281

Sheraton Buganvilias Resort & Convention Center

Puerto Vallarta, Mexico
8.3
Family Friendly
🍽️4 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
3.5

Rooms were generally well-received, with guests praising the cleanliness, size, and views. However, some guests reported issues such as loud air conditioning, lack of microwaves, and noise from the hallway. There were also complaints about bed comfort and a few instances of maintenance issues like leaks.

Food
2.5

Food received mixed reviews. Some guests praised the variety and quality, while others found it repetitive and not up to standard. There were also complaints about the difficulty of making dinner reservations and a few reports of food poisoning.

Location
4.0

The location was generally praised for its proximity to local attractions and the Malecon. However, the beach was frequently criticized for being rocky and impractical for swimming.

Value
2.0

Guests had mixed feelings about the value. Some felt they received good value for their money, while others felt the resort was overpriced. There were complaints about hidden charges and the hard sell of timeshares. Several guests also felt that the all-inclusive deal was not worth it due to the quality of the food.

About This Hotel

Immerse yourselves in the tranquillity of the endless ocean views at the Sheraton Buganvilias Resort & Convention Center, a modern sanctuary nestled in the vibrant heart of Puerto Vallarta. Every room comes complete with a 32-inch flat-screen TV, and a selection of rooms boasts expansive terraces or balconies to further enhance your vistas.

Feel invigorated in our state-of-the-art fitness centre accessible to all guests. For those with a competitive streak, our tennis club, featuring 4 tennis courts and private lessons, is open daily. Post match, meander through our shopping arcade, adorned with a curation of boutique stores.

Relax and rejuvenate at the Sheraton Spa, offering 6 unique massage techniques in indoor or open-air settings. Indulge further with our therapeutic marine mud wraps and a variety of other treatments designed to soothe both body and mind.

Discover a world of flavours at our four on-site restaurants. Start your day with a hearty breakfast buffet or continental style spread. Savour authentic Mexican cuisine and cocktails as the day unfolds. As the sun sets, enjoy nightly musical entertainment at Embarcadero, where we serve an array of international dishes, or witness the stunning sunset from our Lobby Bar.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals (additional charge)
✅Kid-friendly buffet
✅Wine/champagne (additional charge)
✅Fruits (additional charge)
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Safety deposit box
✅Car hire
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Airport shuttle (additional charge)
✅Minimarket on site
✅Pet basket
✅Pet bowls

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre (additional charge)
✅Fax/photocopying (additional charge)

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅ATM/cash machine on site
✅Concierge service
✅Private check-in/check-out

Activities

✅Tennis court (additional charge)
✅Sauna
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Solarium
✅Spa and wellness centre
✅Massage
✅Children's playground
✅Hot tub/Jacuzzi (additional charge)
✅Private beach area
✅Entertainment staff
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Public Bath
✅Tennis equipment (additional charge)
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Spa facilities
✅Spa lounge/relaxation area
✅Foot bath
✅Spa/wellness packages
✅Massage chair
✅Fitness
✅Yoga classes
✅Fitness classes
✅Personal trainer
✅Beach
✅Temporary art galleries (additional charge)
✅Themed dinner nights
✅Live music/performance
✅Live sport events (broadcast)
✅Bicycle rental

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Indoor play area

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning (additional charge)
✅Ironing service (additional charge)
✅Trouser press
✅Daily housekeeping

Pool and wellness

✅Swimming pool toys
✅Pool with view
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Transport

✅Public transport tickets (additional charge)

Parking

✅Accessible parking

Accessibility

✅Wheelchair accessible

Miscellaneous

✅24-hour security
✅Key card access
✅Smoke alarms
✅Fire extinguishers
✅Access to health care professionals
✅Face masks for guests available

Location