Bird's eye view
Bird's eye view
Bird's eye view
Beach
Facade/entrance+95

Riu Playacar - All Inclusive

Playa de Carmen, Mexico
8.7
Family Friendly
🍽️5 Restaurants
🏊‍♀️4 Pools

Guest Review Insights(Couples)

Rooms
3.5

Rooms were generally clean and comfortable, with some guests praising the cleanliness and layout. However, some guests reported issues with air conditioning, noise, and occasional uncleanliness. Some guests also reported problems with room keys and a few instances of insects.

Food
2.5

Food reviews were mixed. Some guests enjoyed the variety and quality, while others found it mediocre or even poor. Several guests reported that the food was repetitive or lacked seasoning. There were also a few reports of illness after eating at the restaurants.

Location
4.5

The location was highly praised by most guests for its beachfront position, safety, and accessibility. However, some guests were disappointed by the presence of seaweed on the beach.

Gym
2.0

The gym was not mentioned often, but when it was, the reviews were negative. Guests reported outdated and rusty equipment, and compared it unfavorably to gyms in less luxurious hotels.

Value
2.5

Guests had mixed feelings about the value for money. Some were happy with their experience, while others felt it did not meet the standards of a 5-star resort. There were complaints about hidden charges, overbooking, and lack of amenities like toiletries. Some guests also felt the all-inclusive package was not worth the price due to the quality of food and drinks.

About This Hotel

Immerse yourselves in the ultimate beachfront retreat at the Riu Playacar - All Inclusive, nestled in the heart of Playa del Carmen and merely a stroll away from the sun-drenched Playa del Carmen Beach. This resplendent resort offers an intoxicating blend of comfort and tranquillity, providing free WiFi across the estate, an outdoor swimming pool and an exclusive fitness centre to keep you energised.

Every room at Riu Playacar is a sanctuary of luxury, equipped with air-conditioning, a minibar, a coffee machine, and a safety deposit box for your peace of mind. Wake up to the melodic whispers of the sea in rooms with breathtaking sea views and step out onto your private balcony to enjoy the tropical sunrise. Your private bathroom comes with a refreshing shower, rounding off the perfect sanctuary for you to relax and unwind.

Start your day with a choice of Buffet and American breakfast options, served fresh at the accommodation. Dining at our on-site restaurant is a culinary journey, offering a variety of cuisines to tickle your taste buds.

While a children's playground is available for the little ones, adults can venture out to explore the bustling city centre, located only 600 metres away. Discover the vibrant local scene at the ADO International Bus Station and the Playa del Carmen Maritime Terminal, both within walking distance from the resort. For a spiritual experience, visit the iconic Church of Guadalupe, located just 3.1 km away. The resort is also conveniently located 35 km from Cozumel International Airport, making your travel arrangements seamless and stress-free.

The Riu Playacar - All Inclusive is more than just a place to stay; it's an experience, a sanctuary, and a gateway to the wonders of Playa del Carmen.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Kid-friendly buffet

Reception services

24-hour front desk
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site

Activities

Fitness centre
Spa and wellness centre (additional charge)
Massage (additional charge)
Children's playground
Snorkelling
Entertainment staff
Nightclub/DJ
Kids' club
Beachfront
Evening entertainment
Public Bath
Beauty Services
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Beach
Themed dinner nights
Live music/performance
Live sport events (broadcast)

Outdoors

Garden
BBQ facilities
Outdoor pool
Outdoor pool (all year)
Outdoor furniture

General

Non-smoking rooms
Barber/beauty shop
Car hire
Air conditioning
Designated smoking area
Minimarket on site

Entertainment and family services

Babysitting/child services (additional charge)

Cleaning services

Laundry (additional charge)
Daily housekeeping

Pool and wellness

Pool bar
Shallow end
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Miscellaneous

24-hour security
Key card access
Security alarm
Smoke alarms
Fire extinguishers
Access to health care professionals

Location