Bird's eye view
Beach
Bird's eye view
Facade/entrance
Bird's eye view+92

Riu Palace Riviera Maya - All Inclusive

Playa de Carmen, Mexico
8.9
Family Friendly
🍽️7 Restaurants
🏊‍♀️5 Pools

Guest Review Insights(Couples)

Rooms
3.5

The rooms received mixed reviews. Many guests found them to be clean, well-furnished, and comfortable. Some guests mentioned issues with the room design, particularly the bathroom, and some found the mattresses uncomfortable. There were also some complaints about noise.

Food
2.5

The food received mixed to negative reviews. While some guests appreciated the variety and the breakfast, many found the quality to be lacking, with complaints about tasteless food, low-quality ingredients, and food being cold. Some guests also experienced stomach problems.

Location
4.5

The location was highly praised by most guests. Many mentioned the beautiful beach, the safety of the neighborhood, and the convenience of the location. However, some guests were bothered by vendors on the beach and seaweed in the water.

Value
3.0

The value received mixed reviews. Some guests felt they received good value for their money, while others were disappointed, particularly with the food. Some guests mentioned issues with the all-inclusive package and there were a few mentions of high prices.

About This Hotel

Discover your idyllic escape at the Riu Palace Riviera Maya, nestled a mere stone's throw away from the pristine Playacar Beach in Playa del Carmen. This all-inclusive retreat unfolds a world of luxury with an invigorating outdoor swimming pool, a state-of-the-art fitness centre, and a lush garden, all at your disposal.

Experience the joy of endless comforts at our air-conditioned rooms, each thoughtfully equipped with a personal wardrobe, a coffee machine, a minibar, and a safety deposit box for your valuables. Enjoy your favourite shows on a flat-screen TV, soak in the stunning views from your terrace, and relax in your private bathroom complete with a shower.

Feast on a delightful spread of Buffet and American breakfast options, or indulge in gourmet meals at our on-site restaurant. For our younger guests, we offer a vibrant kids' club and a shared lounge, ensuring a joyful and memorable stay for all.

Explore the enchanting underwater world with popular snorkelling spots nearby, or venture out to discover the local attractions with our convenient car hire service. ADO International Bus Station and Playa del Carmen Maritime Terminal are a short drive away, offering effortless access to and from the resort. The Cozumel International Airport is also within easy reach, located just 33 km away.

At Riu Palace Riviera Maya, we merge luxury with comfort, crafting unforgettable experiences for our guests. Book your stay with us and let us take care of the rest.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Snack bar
Coffee house on site

General

Room service
Non-smoking rooms
Barber/beauty shop
Lift
Car hire
Air conditioning
Designated smoking area
Shared lounge/TV area

Reception services

24-hour front desk
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service

Activities

Fitness centre
Spa and wellness centre (additional charge)
Massage (additional charge)
Children's playground
Snorkelling
Entertainment staff
Kids' club
Beachfront
Evening entertainment
Public Bath
Beauty Services
Spa facilities
Spa/wellness packages
Fitness
Beach
Themed dinner nights

Outdoors

Garden
Terrace
Outdoor pool
Outdoor pool (all year)
Outdoor furniture

Entertainment and family services

Babysitting/child services (additional charge)

Cleaning services

Laundry (additional charge)
Ironing service (additional charge)
Daily housekeeping

Pool and wellness

Pool bar
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Miscellaneous

24-hour security
Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers
Access to health care professionals

Location