View (from property/room)
Swimming pool
Kids's club
Swimming pool
Bird's eye view+81

Ritz Acapulco All Inclusive

Acapulco, Mexico
8.1
Family Friendly
🍽️2 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
1.5

Reviews indicate that the rooms are outdated and not very clean. There were also complaints about the air conditioning not working and lack of towels. The view from the room was appreciated, however, the overall experience was below expectations for a 5-star resort.

Food
2.0

Food quality seems to be a mixed bag with some finding it decent and others not tasty or good quality. There were also complaints about the bartenders' knowledge of drinks. The buffet lunch and dinner were mentioned but without any specific comments on quality.

Location
2.5

The location seems to have a beautiful sea view as a positive point. However, there were complaints about sewer issues on the nearby streets. The overall impression of the location is mixed.

Value
1.0

The resort was not considered worth the price by reviewers. Complaints about the facilities and services were frequent, and one reviewer even mentioned the hotel being closed upon their arrival.

About This Hotel

Experience a captivating blend of comfort and style at the Ritz Acapulco, a beachfront paradise situated just a 10-minute drive from downtown Acapulco. Each room in this luxurious hotel is thoughtfully designed, offering mesmerizing ocean views along with modern amenities like cable TV, a safety deposit box, and a fan.

Indulge in the gastronomic delights offered in the hotel's on-site restaurants. From lavish buffets to a la carte items, every dish is meticulously prepared to satiate your cravings. Add a dash of sparkle to your evenings at the Bar Margaritas, known for its live music sessions over the weekends.

Embrace the joy of the azure waters in the hotel's outdoor pool or work up a sweat in the fully-equipped gym. As the sun sets, the hotel's theater comes alive, hosting enchanting evening performances that promise to make your nights magical.

The Ritz Acapulco is strategically located, being 30 minutes from the International Airport Juan N. Alvarez and 15 minutes from the International Convention Centre. The hotel also offers travel information to ensure you explore the best of Acapulco.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Snack bar

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Invoice provided

Activities

✅Fitness centre
✅Games room
✅Billiards
✅Table tennis
✅Karaoke
✅Entertainment staff
✅Water sport facilities on site (additional charge)
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Open-air bath
✅Fitness
✅Beach
✅Live music/performance
✅Aerobics

General

✅Non-smoking rooms
✅Lift
✅Safety deposit box
✅Air conditioning
✅Designated smoking area
✅Minimarket on site

Outdoors

✅Outdoor pool
✅Outdoor pool (all year)
✅Outdoor furniture

Cleaning services

✅Daily housekeeping

Entertainment and family services

✅Board games/puzzles

Pool and wellness

✅Infinity pool
✅Pool bar
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Key access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals
✅Thermometers for guests provided by property

Location