Property building
Sea view
Breakfast
Communal lounge/ TV room
Communal lounge/ TV room+40

Red Level at Gran Melia Palacio de Isora - Adults Only

Alcalá, Spain
8.7
🍽️7 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
4.5

The rooms received high praise for their comfort, cleanliness, and extras such as jacuzzis on the balconies. Some guests mentioned the tranquility and quality of the rooms. However, there were minor complaints about the cleaning service and a high balcony wall obstructing the sea view.

Food
4.0

Guests were generally impressed with the food, especially the breakfast and variety of restaurants. Some guests mentioned the high quality of the food and the exceptional breakfast. However, there were a few complaints about the need to book restaurants in advance and the early closing times.

Location
3.5

The location was appreciated for its tranquility and proximity to the beach. However, some guests felt that the surrounding area lacked tourist attractions and the town was underwhelming. The hotel's location within a larger resort was seen as a positive by some.

Gym
4.0

The gym was praised for its good equipment and variety of classes. However, one guest felt that the gym was a bit small for the size of the establishment.

Value
4.0

Most guests felt that their stay was worth the cost, with many praising the Red Level facilities and the all-inclusive options. However, some guests mentioned high prices for drinks and the need for early restaurant reservations.

About This Hotel

Indulge in an exquisite escape at the Red Level at Gran Melia Palacio de Isora, an exclusive haven nestled within the Gran Melia Palacio de Isora. This adults-only retreat is perched majestically on the oceanfront, offering an intimate experience for those seeking tranquillity and luxury.

Your private sanctuary is complete with a terrace offering stunning ocean or garden views, a coffee machine for your morning rituals, an iPod dock for your favourite tunes, and complimentary WiFi. The spacious, elegant rooms are adorned with a hydromassage shower and an over-sized bathtub, epitomising a perfect blend of comfort and style.

For a refreshing swim, dive into our lagoon-style infinity pool or unwind on Balinese beds and hydromassage loungers. You can also soak up the sun on our terrace or enjoy a friendly match on our tennis courts.

Our diverse range of international restaurants and 8 distinctive bars, including a beach bar, promise a culinary journey throughout your stay. Round-the-clock complimentary tea and coffee are served in the exclusive Red Level lounge, which also offers poolside bar service and a business centre for your convenience.

The hotel provides direct access to Alcalà Beach, a serene stretch of sand just steps away. When you're ready to explore, you're a short 40-minute drive to the awe-inspiring Las Cañadas del Teide National Park, and a 35-minute drive to Tenerife Reina Sofia Airport. The charming centre of Alcalá is a mere 10-minute stroll away.

Please note that all guests at this hotel must be 16 years old or older.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Wine/champagne (additional charge)
Fruits (additional charge)

General

Room service
Non-smoking rooms
Facilities for disabled guests
Barber/beauty shop
Lift
Safety deposit box
Soundproof rooms
Car hire
Non-smoking throughout
Air conditioning
Designated smoking area
Shuttle service (additional charge)
Shared lounge/TV area
Adults only
Pet basket
Pet bowls

Business facilities

Meeting/banquet facilities (additional charge)
Business centre (additional charge)
Fax/photocopying (additional charge)

Reception services

24-hour front desk
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Invoice provided

Activities

Tennis court
Sauna (additional charge)
Fitness centre
Fishing (additional charge)
Spa and wellness centre (additional charge)
Massage (additional charge)
Table tennis
Windsurfing (additional charge)
Canoeing (additional charge)
Hiking
Cycling
Hammam (additional charge)
Diving (additional charge)
Snorkelling
Indoor pool (additional charge)
Indoor pool (all year) (additional charge)
Beachfront
Tennis equipment (additional charge)
Beauty Services
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Massage chair
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Beach
Bike tours (additional charge)
Themed dinner nights (additional charge)
Happy hour
Live music/performance
Live sport events (broadcast)
Archery
Aerobics

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Cleaning services

Laundry (additional charge)
Dry cleaning (additional charge)
Ironing service (additional charge)
Trouser press (additional charge)
Daily housekeeping

Parking

Parking garage
Electric vehicle charging station
Accessible parking

Transport

Public transport tickets (additional charge)

Pool and wellness

Sun umbrellas
Swimming pool
Swimming Pool

Miscellaneous

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Location