Property building
Sea view
Breakfast
Communal lounge/ TV room
Communal lounge/ TV room+40

Red Level at Gran Melia Palacio de Isora - Adults Only

Alcalá, Spain
8.7
🍽️7 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
4.5

The rooms received high praise for their comfort, cleanliness, and extras such as jacuzzis on the balconies. Some guests mentioned the tranquility and quality of the rooms. However, there were minor complaints about the cleaning service and a high balcony wall obstructing the sea view.

Food
4.0

Guests were generally impressed with the food, especially the breakfast and variety of restaurants. Some guests mentioned the high quality of the food and the exceptional breakfast. However, there were a few complaints about the need to book restaurants in advance and the early closing times.

Location
3.5

The location was appreciated for its tranquility and proximity to the beach. However, some guests felt that the surrounding area lacked tourist attractions and the town was underwhelming. The hotel's location within a larger resort was seen as a positive by some.

Gym
4.0

The gym was praised for its good equipment and variety of classes. However, one guest felt that the gym was a bit small for the size of the establishment.

Value
4.0

Most guests felt that their stay was worth the cost, with many praising the Red Level facilities and the all-inclusive options. However, some guests mentioned high prices for drinks and the need for early restaurant reservations.

About This Hotel

Indulge in an exquisite escape at the Red Level at Gran Melia Palacio de Isora, an exclusive haven nestled within the Gran Melia Palacio de Isora. This adults-only retreat is perched majestically on the oceanfront, offering an intimate experience for those seeking tranquillity and luxury.

Your private sanctuary is complete with a terrace offering stunning ocean or garden views, a coffee machine for your morning rituals, an iPod dock for your favourite tunes, and complimentary WiFi. The spacious, elegant rooms are adorned with a hydromassage shower and an over-sized bathtub, epitomising a perfect blend of comfort and style.

For a refreshing swim, dive into our lagoon-style infinity pool or unwind on Balinese beds and hydromassage loungers. You can also soak up the sun on our terrace or enjoy a friendly match on our tennis courts.

Our diverse range of international restaurants and 8 distinctive bars, including a beach bar, promise a culinary journey throughout your stay. Round-the-clock complimentary tea and coffee are served in the exclusive Red Level lounge, which also offers poolside bar service and a business centre for your convenience.

The hotel provides direct access to Alcalà Beach, a serene stretch of sand just steps away. When you're ready to explore, you're a short 40-minute drive to the awe-inspiring Las Cañadas del Teide National Park, and a 35-minute drive to Tenerife Reina Sofia Airport. The charming centre of Alcalá is a mere 10-minute stroll away.

Please note that all guests at this hotel must be 16 years old or older.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Wine/champagne (additional charge)
✅Fruits (additional charge)

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Lift
✅Safety deposit box
✅Soundproof rooms
✅Car hire
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Shared lounge/TV area
✅Adults only
✅Pet basket
✅Pet bowls

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre (additional charge)
✅Fax/photocopying (additional charge)

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Private check-in/check-out
✅Invoice provided

Activities

✅Tennis court
✅Sauna (additional charge)
✅Fitness centre
✅Fishing (additional charge)
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Table tennis
✅Windsurfing (additional charge)
✅Canoeing (additional charge)
✅Hiking
✅Cycling
✅Hammam (additional charge)
✅Diving (additional charge)
✅Snorkelling
✅Indoor pool (additional charge)
✅Indoor pool (all year) (additional charge)
✅Beachfront
✅Tennis equipment (additional charge)
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Foot bath
✅Spa/wellness packages
✅Massage chair
✅Fitness
✅Yoga classes
✅Fitness classes
✅Personal trainer
✅Fitness/spa locker rooms
✅Beach
✅Bike tours (additional charge)
✅Themed dinner nights (additional charge)
✅Happy hour
✅Live music/performance
✅Live sport events (broadcast)
✅Archery
✅Aerobics

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning (additional charge)
✅Ironing service (additional charge)
✅Trouser press (additional charge)
✅Daily housekeeping

Parking

✅Parking garage
✅Electric vehicle charging station
✅Accessible parking

Transport

✅Public transport tickets (additional charge)

Pool and wellness

✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Key access
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅Fire extinguishers

Location