Property building
Photo of the whole room
Living room
Balcony/Terrace
Bedroom+78

Platinum Yucatan Princess Adults Only - All Inclusive

Playa del Carmen, Mexico
8.3
🍽️5 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
4.0

Most reviews praised the rooms for being spacious, clean, and comfortable. Some guests mentioned the rooms were luxurious and well-decorated. However, there were a few complaints about the air conditioning not working properly and the floors being slippery when wet, which led to a slight deduction.

Food
3.5

Guests generally enjoyed the food and appreciated the variety of restaurants available. However, there were some criticisms about the quality of the food in some restaurants, with some guests mentioning that the food was just 'OK' and not up to the standard expected for the price. There was also a complaint about strict dress codes in the restaurants.

Location
4.0

The location was generally praised for its beauty and easy access to the beach. However, some guests mentioned that the beach had a lot of algae and that the hotel was a bit far from the city. Some guests also mentioned the convenience of the shuttle bus to the city.

Value
3.5

Most guests felt that they received good value for their money, with many praising the facilities, staff, and overall experience. However, there were some complaints about the price, particularly in relation to the food and some hidden charges. Some guests also mentioned that they received free room upgrades, which added to the perceived value.

About This Hotel

Experience the allure of the Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort, a serene sanctuary nestled just 10 km from the bustling heart of Playa del Carmen. Revel in the convenience of complimentary WiFi access reaching every corner of the property.

Your suite is a haven of relaxation, equipped with modern amenities such as a TV, air conditioning, and an iPod dock. Unwind in the private bathroom, complete with a luxurious spa bath, hairdryer, and sumptuous bathrobes. Enjoy the added comfort of your own seating area and a stocked minibar.

Indulge your culinary cravings at 1 international buffet and 4 a la carte restaurants, no reservation needed. For the active couple, a tennis court and a fitness center are at your disposal. The resort also offers a host of facilities, including an entertainment staff, a vibrant nightclub, and various water sports activities to keep you engaged and entertained.

The resort is merely a 10-minute drive from the bustling Plaza Las Américas Shopping Centre. Discover the enchantment of Xcaret Park, located just 18 km away. And when it's time to say goodbye, rest assured, Cancún International Airport is a convenient 50 km journey.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Wine/champagne (additional charge)

General

✅Room service
✅Non-smoking rooms
✅Barber/beauty shop
✅Lift
✅Safety deposit box
✅Car hire
✅Air conditioning
✅Designated smoking area
✅Minimarket on site
✅Adults only

Business facilities

✅Meeting/banquet facilities
✅Business centre
✅Fax/photocopying (additional charge)

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Invoice provided

Activities

✅Tennis court
✅Sauna
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Spa and wellness centre
✅Massage
✅Billiards
✅Karaoke
✅Hot tub/Jacuzzi
✅Hammam
✅Snorkelling (additional charge)
✅Entertainment staff
✅Nightclub/DJ
✅Water sport facilities on site (additional charge)
✅Hot spring bath (additional charge)
✅Beachfront
✅Evening entertainment
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Light therapy
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Massage chair
✅Fitness
✅Beach
✅Themed dinner nights (additional charge)
✅Archery
✅Bicycle rental

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Outdoor pool (all year)
✅Outdoor furniture

Cleaning services

✅Laundry
✅Dry cleaning (additional charge)
✅Ironing service
✅Trouser press
✅Daily housekeeping

Entertainment and family services

✅Board games/puzzles
✅Kids' outdoor play equipment

Parking

✅Accessible parking

Pool and wellness

✅Sun loungers or beach chairs
✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Key access
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals
✅Face masks for guests available

Location