+111Palmaïa The House of AïA All Inclusive Wellness Resort
Guest Review Insights(Couples)
The rooms were generally described as spacious, comfortable, and clean, with some guests mentioning beautiful views. However, some guests reported noise from the hallway and issues with the door insulation. There were also some complaints about room service timing and issues with maid service.
The food received mixed reviews. Some guests praised the variety and quality of the vegetarian and vegan options, while others found the food bland and unappealing. There were also complaints about slow service, wrong orders, and limited menu options.
The location was generally praised for its beauty and tranquility, with guests appreciating the proximity to nature and the beach. However, some guests found the location a bit isolated and mentioned issues with sargasso on the beach.
The value for money received mixed reviews. Some guests felt that the experience was worth the cost, while others mentioned issues with slow service, food quality, and lack of attention to detail that detracted from the overall value. There were also complaints about hidden charges, such as needing to pay for a spa treatment to swim in the cenote.
About This Hotel
Find your serene getaway at the Palmaïa – The House of AïA, an all-inclusive resort nestled between the balmy Caribbean Sea and the lush Mexican jungle. Designed for the discerning traveler, this oasis is a sublime blend of relaxation, wellness, and sustainable luxury.
The resort's large outdoor pools beckon you for a refreshing dip, while the spa and beauty center provide an opportunity to rejuvenate your body and mind. Indulge in a selection of wellness programs and personal growth practices offered at the resort, such as yoga classes, meditation, cacao ceremonies, and sound therapies. Fitness enthusiasts can maintain their workout routine at the fully-equipped 24-hour fitness center.
Enjoy the comfort of the resort's spacious suites, each featuring air conditioning, free WiFi, a mini-bar, a Nespresso coffee machine, and cozy seating area complete with a flat-screen TV. The suites also offer eco-friendly amenities and private terraces, allowing you to enjoy uninterrupted views of nature's beauty.
With four specialty restaurants and a unique food truck on site, you'll be spoilt for choice. Each eatery is committed to serving high-quality ingredients through plant-based menus. And when the day is done, rest easy knowing that the gourmet room service and round-the-clock concierge services are at your disposal.
For younger guests, a holistic fun children's activities program led by certified Waldorf Educators is available. And for some indulgence, the spa boasts a natural cenote and a temazcal, offering treatments like massages and healing therapies.
The resort is conveniently located just 5 km away from the vibrant downtown of Playa del Carmen and a mere 40-minute drive from Cancun International Airport. A paid airport shuttle service is available for your convenience, ensuring a smooth transition from your flight to paradise.