




Ocean Riviera Paradise All Inclusive
Guest Review Insights(Couples)
The rooms were generally well-received, with guests praising their size, cleanliness, and decor. However, there were some complaints about maintenance issues such as poor lighting, leaking showers, and a broken chair on the deck. The bed comfort was also mixed.
The food received mixed reviews. Some guests enjoyed the variety and quality of the food, but there were also many complaints about the food being lukewarm, lacking in variety, and generally of poor quality. The buffet and steakhouse were particularly criticized. The drinks, especially the cocktails, were also not well-received.
The location was highly praised by guests. They loved the beautiful grounds, the beach, and the proximity to Playa del Carmen. However, some guests found the beach to be rocky and difficult to navigate, and there were also complaints about the transportation to and from the resort.
The value for money received mixed reviews. Some guests felt that they received good value for their money, particularly with the all-inclusive package. However, there were also complaints about the pressure to tip, the lack of differentiation between different levels of service, and the poor quality of some services such as the butler service.
About This Hotel
Immerse yourselves in the tranquillity of Ocean Riviera Paradise All Inclusive, nestled in the heart of Playa del Carmen. With 5 outdoor pools and an indulgent spa centre, this haven offers a serene retreat from the outside world. Complimentary WiFi and private parking are available, ensuring a seamless stay.
Each room is a sanctuary of calm, equipped with a flat-screen TV and cable channels for your entertainment. A handy coffee machine is available in every room, while the private bathroom adds a touch of discreet luxury.
The resort boasts a 24-hour front desk, ensuring help is always at hand. Choose from 10 exquisite restaurants to satisfy your culinary cravings, unwind with a rich brew at Mike’s Coffee, or indulge your sweet tooth at the Ice Cream Parlour.
For those seeking active pursuits, the resort offers unlimited non-motorized sports, a vibrant Theater, an enticing Night club, and access to the on-site Arcade at a small additional cost. Complimentary access to the Bowling alley is also part of the package.
Indulge in the pampering treatments at the Despacio Spa Centre, featuring massages, face and body treatments, an indoor saltwater pool, sauna, and a state-of-the-art fitness centre. A beauty salon and hairdressing service are available for those final touches.
Why not challenge your partner to a friendly game of tennis, volleyball, or basketball at one of the 3 courts? The bustling 5th Avenue is just 4.3 km away, and Cancun International Airport is conveniently located 50 km from the property.