Lobby or reception
Pool view
Property building
Property building
Sea view+34

NAU Sao Rafael Suites - All Inclusive

Albufeira, Portugal
7.9
Family Friendly
🍽️2 Restaurants
🏊‍♀️3 Pools

Guest Review Insights(Couples)

Rooms
2.5

Rooms were generally clean and spacious, but there were numerous complaints about maintenance issues such as non-functioning sockets, leaking showers, and uncomfortable beds. Some guests also reported issues with housekeeping and cleanliness of towels.

Food
2.5

Mixed reviews on food. Some guests praised the variety and quality, while others complained about lack of variety and instances of food poisoning. There were also complaints about the service in the restaurant and bar.

Location
3.5

The location was generally appreciated for its proximity to the marina and beach, but some guests found it inconveniently far from the city center and other amenities. Some guests also complained about the lack of activities in the area during certain times of the year.

Value
2.0

Many guests felt that the hotel did not live up to its 5-star rating, citing issues with maintenance, service, and amenities. There were also complaints about additional charges for certain services and amenities.

About This Hotel

Immerse yourself in the unrivaled luxe of the 5-star Sao Rafael Suites, majestically perched above the breath-taking São Rafael Beach. Find yourself just a short 5-minute drive from the vibrant heart of Albufeira, where an exciting blend of sights and experiences await.

Each of the hotel's sophisticated rooms and suites are tastefully designed with modern aesthetics, featuring a personal balcony delivering captivating land or sea views. Rest easy with a suite of modern amenities at your disposal, including a minibar and satellite TV, alongside a private bathroom stocked with complimentary toiletries.

Start your day with an exquisite breakfast buffet, elegantly presented in our dining area. The hotel's 2 restaurants are ready to sate your cravings with a selection of delightful international and Mediterranean dishes, served for lunch and dinner. Enjoy your favorite drink on our terrace, boasting unparalleled ocean views.

When not exploring, take your leisure seriously at the hotel's swimming pools or indulge in a rejuvenating massage at our wellness centre. Free parking facilities are also available for your convenience. Welcome to the Sao Rafael Suites, where romantic luxury meets grounded comfort.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Kid-friendly buffet
✅Wine/champagne (additional charge)

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Family rooms
✅Lift
✅Safety deposit box
✅Soundproof rooms
✅Car hire
✅Heating
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (free)
✅Airport shuttle (additional charge)
✅Pet bowls

Reception services

✅24-hour front desk
✅Luggage storage
✅Concierge service

Activities

✅Tennis court (additional charge)
✅Fishing (additional charge)
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Windsurfing (additional charge)
✅Canoeing (additional charge)
✅Hiking (additional charge)
✅Hammam (additional charge)
✅Diving (additional charge)
✅Snorkelling (additional charge)
✅Entertainment staff
✅Kids' club
✅Evening entertainment
✅Tennis equipment
✅Spa facilities
✅Spa/wellness packages
✅Back massage
✅Couples massage
✅Head massage
✅Full body massage
✅Fitness
✅Fitness/spa locker rooms
✅Live music/performance
✅Bicycle rental (additional charge)

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Kids' outdoor play equipment

Cleaning services

✅Laundry
✅Dry cleaning
✅Ironing service
✅Daily housekeeping

Business facilities

✅Fax/photocopying (additional charge)

Parking

✅Street parking
✅Electric vehicle charging station
✅Accessible parking

Accessibility

✅Wheelchair accessible
✅Toilet with grab rails
✅Higher level toilet

Pool and wellness

✅Sun loungers or beach chairs
✅Sun umbrellas
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers

Location