+99Moon Palace Cancun - All Inclusive
Guest Review Insights(Couples)
Rooms received mixed reviews. Some guests found them comfortable and clean with nice ocean views, while others complained about maintenance issues, old decor, and cleanliness. Some guests mentioned that the rooms were not as accessible as they expected, particularly for people with mobility issues.
The food generally received positive reviews, with guests appreciating the variety and quality. However, some guests complained about specific dishes and the quality of room service. There were also complaints about the lack of alcohol in the cocktails and the freshness of pastries.
The location received mixed to negative reviews. While some guests appreciated the resort's facilities and found it beautiful, many were disappointed with the beach, describing it as dirty and unsuitable for swimming. The resort's distance from the main road and other attractions was also a common complaint.
Guests had mixed feelings about the value for money. Some appreciated the all-inclusive option and the variety of activities, but many complained about hidden charges, the hard sell for timeshares, and the lack of certain services. Some guests also felt that the resort was run down and not as well-maintained as they expected for the price.
About This Hotel
Immerse yourselves in the vibrant rhythm of Cancún, staying at the luxurious Moon Palace Cancun - All Inclusive. Nestled 15 km from the mystical Cancun Underwater Museum, this refined resort is abundant in amenities, offering complimentary bikes for exploring the local landscapes and an exquisite outdoor swimming pool for those lazy, sun-drenched afternoons.
The fitness centre and lush garden spaces offer a tranquillity that's as invigorating as it is calming, while the shared lounge and terrace provide perfect settings for evening relaxation. With 24-hour front desk services, airport transfers, a kids' club, and free WiFi, you're certain to find a balance of convenience and adventure.
Each air-conditioned room is thoughtfully curated, featuring a desk, coffee machine, minibar, safety deposit box, flat-screen TV, and a private bathroom. The rooms at Moon Palace Cancun - All Inclusive are adorned with fresh bed linen and towels, contributing to the overall atmosphere of effortless luxury.
Your culinary journey will begin each morning with a choice of continental or American breakfast. The resort's restaurant caters to a variety of tastes, offering American, Brazilian, and Indian cuisine, and a selection of vegetarian, dairy-free, and vegan options.
Embrace the playful side of your getaway with the resort's children's playground, billiard tables, table tennis, and mini-golf. With the area being popular for cycling, there's no shortage of activities to fill your days. For those seeking relaxation, the on-site business centre, sauna, and hot tub are certain to provide a welcome retreat.
Further afield, the Beto Avila Stadium is a brief 23 km away and the Cancun Government Palace is just 24 km from the property. Cancún International Airport, your gateway to this paradise, is a mere 11 km from Moon Palace Cancun - All Inclusive.