Rooms are generally well-received, with many positive comments about the decor, cleanliness, and private pools. However, there are several complaints about noise, lack of privacy, and unpleasant smells which detract from the overall experience.

The food received mixed reviews. Some guests enjoyed the variety and quality, but many found it repetitive and not up to the standard of a 5-star hotel. There were also complaints about the service in the restaurant and a lack of vegetarian/vegan options.

The hotel's location is generally appreciated for its proximity to the beach and local amenities. However, some guests found the journey to the beach inconvenient and the surrounding area not as picturesque as expected.

Guests had mixed feelings about the value for money. Some found the hotel to be good value, particularly those with all-inclusive packages. However, there were numerous complaints about hidden charges, poor service, and the quality of the food and facilities not matching the price.