+51Iberostar Waves Paraíso Beach
Guest Review Insights(Families)
The rooms received mixed reviews. Some guests found them comfortable and clean, while others complained about the outdated decor, loud air conditioning, and lack of mosquito nets. There were also complaints about uncomfortable beds and issues with room bookings.
The food was generally well-received, with guests praising the quality and variety. However, there were some complaints about lack of certain seafood options and the quality of food at the beach restaurant. There were also issues with the coffee machines and drink dispensers.
The location received mixed reviews. Some guests appreciated the beautiful beach and well-maintained gardens, while others were disappointed with the rocky beach and large waves. There were also complaints about the hotel being disconnected and difficult to navigate.
Many guests felt that the hotel did not provide good value for money. There were complaints about hidden charges, high shop prices, and the lack of all-inclusive options at the kids' club. Some guests also felt that the hotel prioritized 'Prestige Members' over regular guests.
About This Hotel
Discover the refined charm of Iberostar Waves Paraíso Beach, nestled in the heart of Playa del Carmen. This 5-star resort boasts a private beach area and a tennis court, offering a blend of serenity and activity tailored to your liking. The air-conditioned rooms, each with a private bathroom, provide an intimate sanctuary for relaxation.
Each room at the resort is equipped with a flat-screen TV and a coffee machine, offering a touch of modern convenience amidst beachfront luxury. Select units also offer sea views, allowing you to wake up to the breathtaking sight of the ocean. The rooms are also fitted with a desk, providing a space for quiet contemplation or penning down your travel memoirs.
The resort's gastronomical offerings are a delightful treat, with a Mexican restaurant serving up authentic local flavours. Complimentary WiFi is also available, keeping you connected as you indulge in the tropical paradise. The daily breakfast selection caters to all tastes, offering continental, buffet and American options.
During your stay, make sure to take advantage of the hot tub, or engage in a friendly match of table tennis or billiards at the accommodation. The courteous staff at the reception are always on hand to assist with any queries you might have.
Located just 49 km from Cancún and 23 km from the heart of Playa del Carmen, the resort offers an ideal base for exploration. The nearest airport, Cancún International Airport, is just 38 km away, ensuring a seamless journey to and from the property.