Bird's eye view
Sunrise
Bird's eye view
Garden
View (from property/room)+61

Iberostar Selection Cancún

Cancún, Mexico
8.0
Family Friendly
🍽️6 Restaurants
🏊‍♀️4 Pools

Guest Review Insights(Couples)

Rooms
2.5

Reviews indicate a mix of satisfaction and dissatisfaction with the rooms. Positive comments highlight the cleanliness, size, and comfort of the beds. However, there are numerous complaints about outdated decor, air conditioning issues, and maintenance problems like leaking showers and blocked sinks. Some guests also reported issues with their room reservations not being honored.

Food
2.5

The food received mixed reviews. Some guests enjoyed the variety and quality of the buffet and specific restaurants, while others found the food bland, repetitive, and lacking in options. There were also complaints about the booking system for restaurants, with many guests unable to secure a reservation. Some guests also mentioned that the cocktails seemed watered down.

Location
4.5

The location was generally praised for its beautiful beach, proximity to the airport, and stunning views. However, there were complaints about the accessibility of the hotel beach to the public, leading to some security concerns.

Gym
3.0

The gym was only mentioned in a couple of reviews, with one guest noting it was too hot and stuffy, while another appreciated its availability. Given the limited feedback, a neutral rating seems appropriate.

Value
2.5

Guests had mixed feelings about the value of their stay. Some found the all-inclusive package worth every penny, while others felt the quality of amenities did not justify the price. There were also complaints about hidden costs, such as charges for cabanas and room upgrades.

About This Hotel

Presenting Iberostar Selection Cancún, a sanctuary nestled in the heart of Quintana Roo. Just a stone's throw away from the bustling La Isla Shopping Mall, this resort offers an exclusive blend of serenity, comfort, and excitement.

Stretching out on the resort's private beach or testing your mettle with a variety of water sports will make your days vibrant and lively. Meanwhile, the on-site restaurant serves a tantalising array of dishes that will titillate your taste buds. Plus, the water park adds a dash of fun to your sun-soaked afternoons.

Each room is a haven of tranquillity, with air conditioning, a flat-screen TV, DVD player, and coffee machine for your convenience. The private bathrooms are fitted with a bath, and complimentary toiletries and a hair dryer are provided for your comfort.

The resort's 24-hour front desk, hairdresser's and gift shop ensure all your needs are taken care of round the clock. For those seeking some action, you can challenge your partner to a game of tennis or explore the local area with our car hire service.

Immerse yourself in the local culture with a visit to Coco Bongo, located just 8 km from the resort. The Cancun Government Palace is another must-visit spot, just 11 km away. Conveniently, Cancun International Airport is a short 10 km journey from the resort.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Snack bar

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Safety deposit box
✅Car hire
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Airport shuttle (additional charge)

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre (additional charge)

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service

Activities

✅Tennis court (additional charge)
✅Sauna
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Solarium (additional charge)
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Billiards
✅Table tennis
✅Hot tub/Jacuzzi
✅Private beach area
✅Entertainment staff
✅Water sport facilities on site (additional charge)
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Water park
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Fitness
✅Yoga classes
✅Fitness classes
✅Beach
✅Archery

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning (additional charge)
✅Daily housekeeping

Parking

✅Street parking
✅Electric vehicle charging station
✅Accessible parking

Pool and wellness

✅Infinity pool
✅Pool with view
✅Pool bar
✅Shallow end
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Smoke alarms
✅CCTV in common areas
✅Fire extinguishers
✅Breakfast takeaway containers
✅Delivered food is securely covered
✅Access to health care professionals
✅Thermometers for guests provided by property
✅Face masks for guests available

Location