Bird's eye view
Photo of the whole room
Natural landscape
Natural landscape
Natural landscape+178

Hotel Xcaret Mexico All Parks All Fun Inclusive

Playa del Carmen, Mexico
8.9
Family Friendly
🍽️11 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
3.5

Rooms are generally well-received, with guests praising their cleanliness, comfort, and decor. Some guests mentioned nice extras like patios and ocean views. However, there were some complaints about misleading photos, noise levels, and even roaches in one case.

Food
4.0

Food is highly praised by most guests, with many mentioning the quality, variety, and the number of restaurants available. However, there were a few complaints about food poisoning and large portion sizes.

Location
4.5

The location is highly praised by guests for its beauty, easy access to parks, and amenities. However, some guests mentioned that the resort is large and can be difficult to navigate.

Value
3.0

Guests generally found the resort to be of good value, especially with the all-inclusive option and the access to parks. However, there were complaints about aggressive sales tactics, hidden costs, and some guests felt the all-inclusive option was restrictive.

About This Hotel

Immerse yourselves in the heart of Playa del Carmen at the Hotel Xcaret Mexico All Parks All Fun Inclusive. Nestled just 6km from the bustling Playa del Carmen Maritime Terminal, the resort offers an array of enticing amenities. Bask in the serenity of your own private beach area, cool off in the inviting outdoor swimming pool, or engage in a friendly match on the tennis court.

Each room at our resort opens up to a private balcony, offering stunning views and a breath of fresh air. Enjoy the convenience of a private bathroom, complete with complimentary toiletries, and selected rooms boasting spectacular sea views. All rooms are equipped with air conditioning and a flat-screen TV for your comfort and entertainment.

Start your day with a sumptuous buffet breakfast in our designated breakfast area. The wellness area is an oasis of relaxation, featuring a hot tub and a fitness centre. From snorkelling to hiking, a variety of activities are available for your enjoyment in the surrounding area.

Our friendly reception staff are always on hand to provide information about local attractions. Discover the charm of the Church of Guadalupe, just 8km away, or explore the natural beauty of Rio Secreto, a mere 3.3km from the resort. The Cozumel International Airport is only 21km away, with a complimentary airport shuttle service provided by the resort.

Please note, the children's rate is not included and must be paid upon check-in. As part of your stay, enjoy full complimentary access to Experiencias Xcaret’s nature parks and tours (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha, and Xenotes) and indulge in each of their exquisite dining plans.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Special diet menus (on request)
✅Kid meals
✅Kid-friendly buffet
✅Wine/champagne
✅Fruits
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Lift
✅Safety deposit box
✅Soundproof rooms
✅Chapel/shrine
✅Car hire
✅Heating
✅Allergy-free room
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (free)
✅Vending machine (snacks)
✅Airport shuttle (free)
✅Shared lounge/TV area
✅Minimarket on site
✅Adults only

Business facilities

✅Meeting/banquet facilities (additional charge)

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Private check-in/check-out

Activities

✅Tennis court
✅Sauna
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Games room
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Billiards
✅Table tennis
✅Darts
✅Hot tub/Jacuzzi
✅Canoeing
✅Cycling
✅Mini golf
✅Indoor pool (additional charge)
✅Private beach area
✅Indoor pool (all year) (additional charge)
✅Entertainment staff
✅Water sport facilities on site
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Water park
✅Open-air bath
✅Tennis equipment
✅Badminton equipment
✅Beauty Services
✅Facial treatments
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body wrap
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Fitness
✅Yoga classes
✅Fitness classes
✅Personal trainer
✅Fitness/spa locker rooms
✅Beach
✅Temporary art galleries
✅Pub crawls
✅Walking tours
✅Bike tours
✅Themed dinner nights (additional charge)
✅Live music/performance
✅Live sport events (broadcast)
✅Aerobics
✅Bingo
✅Bicycle rental

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Indoor play area
✅Kids' outdoor play equipment
✅Baby safety gates
✅Strollers

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning
✅Ironing service (additional charge)
✅Daily housekeeping

Pool and wellness

✅Water slide
✅Pool bar
✅Sun umbrellas
✅Fence around pool
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Parking

✅Parking garage
✅Accessible parking

Transport

✅Airport pick up
✅Airport drop off

Miscellaneous

✅24-hour security
✅Key access
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals

Location