The rooms received mixed reviews. Some guests found them comfortable, spacious, and clean, with good air conditioning and comfortable beds. However, others complained about noise from neighboring rooms and lack of soundproofing, especially in rooms with connecting doors. Some rooms were reported to be missing basic amenities like bedside lights. There were also complaints about cleanliness and maintenance issues, such as water leaks and problems with hot water supply.

The food received mixed to positive reviews. Some guests praised the quality and variety of food, especially for an all-inclusive resort. However, there were complaints about the long wait times for food, limited menu options, and lack of menu change. Some guests were also disappointed with the quality of food.

The location was generally praised for its quietness and seclusion, with everything being a short taxi ride away. However, some guests were disappointed with the small size of the beachfront area and the lack of a swimmable beach. There were also complaints about noise from neighboring properties and loud music.

The gym was mentioned positively in one review, being described as fully equipped. No negative comments about the gym were found.

The value for money received mixed to negative reviews. Some guests felt that the all-inclusive meals were worth it, but many others complained about poor service, maintenance issues, and noise problems. There were also complaints about hidden charges, such as having to pay for water outside of the room if not all-inclusive. Some guests felt that the hotel did not meet their expectations for a 5-star resort.