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View (from property/room)
View (from property/room)
Beach
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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Playa del Carmen, Mexico
8.4
🍽️7 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
4.0

Most reviews praised the cleanliness, spaciousness, and comfort of the rooms. However, some guests mentioned minor issues such as the smell of the AC and the bathroom light timer, which slightly detracted from the overall experience.

Food
3.5

The food received mixed reviews. Many guests enjoyed the variety and quality, especially at breakfast, but others found the food to be average with small portions and lack of variety. Some also mentioned that not all restaurants were open at the same time.

Location
4.5

The location was highly praised for its proximity to downtown Playa del Carmen and the beach, despite some complaints about the beach being rocky or crowded. The hotel's quiet vibes were also appreciated.

Value
3.0

Guests had mixed feelings about the value. Some praised the all-inclusive option and thought it was worth the price, while others mentioned hidden charges and the need to pay extra for certain amenities like beach cabanas and certain food and drink items.

About This Hotel

Imagine a sanctuary of refined luxury nestled on the spectacular Maya Riviera, mere footsteps away from the vibrant Fifth Avenue. Welcome to the Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, where unparalleled service meets world-class amenities in a setting of endless beauty and entertainment.

Each room at our resort serves as a personal retreat, offering breathtaking garden or ocean views, an inviting hot tub, and a state-of-the-art LED TV complete with satellite channels. Complimentary Wi-Fi keeps you connected, while plush bathrobes and slippers add an extra touch of comfort. A BOSE sound system fills your space with quality sound, and a bathroom stocked with luxury amenities invites relaxation. With a fully-stocked premium mini bar and turndown service, every aspect of your stay has been thoughtfully considered.

At the Hilton Playa del Carmen, every day is a new opportunity for adventure and leisure. From the lure of nightly live music and daily social entertainments to the quiet calm of an on-site library, and the allure of our boutique shops, there's always something to discover.

Feast your senses at our seven specialty restaurants, where a culinary journey awaits. Savour authentic Mexican flavours, indulge in Asian delicacies, explore Mediterranean cuisine, or enjoy the best of International dishes without leaving the comfort of the resort.

Whether you wish to delve into the world of wine tasting, perfect your tennis swing with professional lessons, plan unforgettable tours and excursions with the help of our knowledgeable tour desk, or simply bask in the stunning vistas from your private balcony, the Hilton Playa del Carmen offers a tailored luxury experience like no other.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Wine/champagne (additional charge)
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Safety deposit box
✅Air conditioning
✅Designated smoking area
✅Airport shuttle (additional charge)
✅Shared lounge/TV area

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre
✅Fax/photocopying

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Invoice provided

Activities

✅Tennis court
✅Sauna
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Billiards
✅Hot tub/Jacuzzi
✅Hammam (additional charge)
✅Entertainment staff
✅Beachfront
✅Evening entertainment
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Back massage
✅Neck massage
✅Foot massage
✅Couples massage
✅Head massage
✅Hand massage
✅Full body massage
✅Fitness
✅Yoga classes
✅Fitness classes
✅Personal trainer
✅Beach
✅Themed dinner nights (additional charge)
✅Live music/performance
✅Live sport events (broadcast)
✅Aerobics
✅Bingo

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture
✅Picnic area

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning (additional charge)
✅Ironing service (additional charge)
✅Daily housekeeping

Pool and wellness

✅Swimming pool toys
✅Pool with view
✅Pool bar
✅Shallow end
✅Sun loungers or beach chairs
✅Swimming pool
✅Swimming Pool

Parking

✅Accessible parking

Miscellaneous

✅24-hour security
✅Security alarm
✅Smoke alarms
✅Fire extinguishers
✅Breakfast takeaway containers
✅Delivered food is securely covered
✅Access to health care professionals
✅Thermometers for guests provided by property
✅Face masks for guests available

Location