Pool view
Property building
Property building
Property building
Patio+157

Hilton Cancun, an All-Inclusive Resort

Cancun, Mexico
8.2
Family Friendly
🍽️3 Restaurants
🏊‍♀️3 Pools

Guest Review Insights(Couples)

Rooms
2.0

Guests reported issues with cleanliness, including dirty bedding and trash not taken out. Some guests also reported stains on the bedding. However, some guests found the rooms to be spacious and comfortable.

Food
2.0

The food selection was reported to be good by some guests, but there were complaints about lack of variety and long wait times at breakfast. Some guests also reported that there were not many options for those who do not eat beef or pork.

Location
2.5

The hotel is located on a beach in Cancun, but it is isolated and guests reported needing a car to get around. Some guests also found the location to be too far out. The ocean was also reported to not be clear.

Value
1.5

Guests reported the hotel to be crowded and not having enough space for the number of rooms. Some guests also reported that the prices for things not included in the all-inclusive package were prohibitive. The value for money was generally considered to be too high.

About This Hotel

Immerse yourself in the grandeur of the Hilton Cancun, an All-Inclusive Resort, nestled 27 km from the heart of Cancún city. Offering an array of facilities, from free bikes to private parking, this resort is the epitome of convenience and luxury. Dive into the azure depths of the outdoor swimming pool, or energize your body at the well-appointed fitness centre.

Designed with a focus on comfort, the resort rooms feature plush seating areas and essential modern amenities like air conditioning and a flat-screen TV. Some even boast a balcony with breathtaking vistas. A fridge in each unit caters to your refreshment needs round the clock.

Foodies will revel in the exquisite dining experiences on offer. Savour a buffet, vegetarian or vegan breakfast to start your day right. The resort houses an on-site restaurant, promising an array of delectable dishes to tantalize your taste buds.

For the little ones, a kids' club and a children's playground ensure hours of fun, while the water park caters to guests of all ages. Unwind on the inviting terrace, or mingle with fellow guests in the shared lounge. The resort also offers an array of evening entertainment.

Challenge your partner to a game of table tennis at this 5-star resort. The friendly staff, fluent in English and Spanish, will be pleased to provide helpful information about the local area.

Located just 27 km from the Cancun Bus Station and 29 km from the famous La Isla Shopping Mall, the resort offers easy access to local attractions. The Cancún International Airport is a brief 14 km drive away, adding to your convenience.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Kid-friendly buffet
✅Wine/champagne
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Family rooms
✅Lift
✅Safety deposit box
✅Non-smoking throughout
✅Air conditioning
✅Shared lounge/TV area
✅Pet basket

Business facilities

✅Meeting/banquet facilities
✅Fax/photocopying (additional charge)

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Tour desk
✅Concierge service
✅Invoice provided

Activities

✅Fitness centre
✅Games room
✅Children's playground
✅Table tennis
✅Snorkelling (additional charge)
✅Entertainment staff
✅Water sport facilities on site
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Water park
✅Fitness
✅Fitness/spa locker rooms
✅Beach
✅Movie nights
✅Bike tours
✅Themed dinner nights
✅Cooking class
✅Live music/performance
✅Live sport events (broadcast)
✅Aerobics
✅Bicycle rental

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Indoor play area
✅Kids' outdoor play equipment

Cleaning services

✅Laundry
✅Dry cleaning
✅Ironing service (additional charge)
✅Daily housekeeping (additional charge)

Pool and wellness

✅Water slide
✅Infinity pool
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Parking

✅Accessible parking

Accessibility

✅Wheelchair accessible

Miscellaneous

✅24-hour security
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals
✅Face masks for guests available

Location