Property building
Property building
Bed
Day
Property building+100

Haven Riviera Cancun - All Inclusive - Adults Only

Quintana Roo, Mexico
9.0
🍽️6 Restaurants
🏊‍♀️3 Pools

Guest Review Insights(Couples)

Rooms
4.5

Rooms received high praise for their spaciousness, cleanliness, and luxury features like hot tubs and balconies. However, there were minor complaints about humidity and maintenance issues.

Food
3.5

Food quality was generally good with a variety of options and restaurants. Some guests praised the food as excellent, while others found it just okay or disappointing. There were also mentions of small portions in some restaurants.

Location
4.0

The location was appreciated for its proximity to the airport and its isolation from noise. However, some guests found the distance to Cancun and Playa del Carmen inconvenient. The beach was mentioned as not the best, with issues like rough waters and seaweed.

Gym
4.0

The gym was mentioned as well-equipped, but there were no further details to justify a higher score.

Value
3.5

Guests found the all-inclusive nature of the resort worth the price, with a variety of food, drink, and entertainment options. However, some guests felt the rooms were overpriced and there were mentions of a tipping culture that could affect service.

About This Hotel

Immerse yourself in the captivating allure of Haven Riviera Cancun, an all-inclusive, adults-only sanctuary nestled 24 km away from the heart of Cancun. Unwind amidst the serene beauty of our outdoor swimming pool, recharge in the fitness centre, or simply bask in the tranquillity of our verdant garden.

Our vast array of facilities includes a secluded private beach area, a shared lounge for socialising, and a terrace perfect for soaking up the sun. Enjoy the convenience of complimentary WiFi throughout the property, and for those seeking a touch of excitement, our hot tub and nightclub promise invigorating experiences.

Each of our rooms radiates understated elegance, equipped with air conditioning, a cosy seating area, and a flat-screen TV replete with satellite channels. For your peace of mind, a safety deposit box is provided, while the private bathroom comes complete with a shower, complimentary toiletries, and a hairdryer. Savour a fresh cup of coffee from your personal coffee machine, and select rooms also feature a kitchenette equipped with a fridge, microwave, and stovetop. For that extra touch of comfort, all rooms come with slippers and an iPod docking station.

Start your day with a variety of breakfast options, encompassing buffet, continental, and Full English/Irish selections. Our on-site restaurant serves a tantalising array of Italian, Mediterranean, and Mexican cuisine, with vegetarian, vegan, and gluten-free options available upon request.

Engage in a friendly game of tennis at our 5-star resort, or explore the vibrant Cancun landscape with our available car hire service. Our multilingual staff at the 24-hour front desk are always ready to assist you, proficient in German, English, Spanish, and French.

From our prime location, the Cancun Bus Station is a mere 25 km away, making transport a breeze. Delight in retail therapy at the La Isla Shopping Mall, located 27 km away, or venture to the Cancún International Airport, just 12 km from us.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Snack bar
✅Special diet menus (on request)
✅Wine/champagne
✅Fruits
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Lift
✅Safety deposit box
✅Car hire
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Shared lounge/TV area
✅Minimarket on site
✅Adults only

Business facilities

✅Meeting/banquet facilities (additional charge)

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅Concierge service
✅Invoice provided

Activities

✅Tennis court
✅Sauna (additional charge)
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Fishing (additional charge)
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Hot tub/Jacuzzi
✅Canoeing (additional charge)
✅Hammam (additional charge)
✅Diving (additional charge)
✅Horse riding (additional charge)
✅Snorkelling (additional charge)
✅Private beach area
✅Entertainment staff
✅Nightclub/DJ
✅Water sport facilities on site (additional charge)
✅Beachfront
✅Evening entertainment
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Light therapy
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Foot bath
✅Spa/wellness packages
✅Back massage
✅Neck massage
✅Foot massage
✅Couples massage
✅Head massage
✅Hand massage
✅Full body massage
✅Fitness
✅Yoga classes
✅Fitness classes
✅Fitness/spa locker rooms
✅Beach
✅Bike tours (additional charge)
✅Themed dinner nights (additional charge)
✅Happy hour
✅Tour or class about local culture
✅Cooking class
✅Live music/performance
✅Live sport events (broadcast)
✅Aerobics

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture
✅Outdoor fireplace

Cleaning services

✅Laundry (additional charge)
✅Ironing service (additional charge)
✅Daily housekeeping

Parking

✅Parking garage
✅Electric vehicle charging station
✅Accessible parking

Accessibility

✅Wheelchair accessible
✅Toilet with grab rails

Pool and wellness

✅Infinity pool
✅Pool with view
✅Heated pool
✅Pool bar
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals

Location