Bird's eye view
Swimming pool
Photo of the whole room
Property building
Bathroom+27

Hard Rock Hotel Los Cabos

Cabo San Lucas, Mexico
8.3
Family Friendly

Guest Review Insights(Couples)

Rooms
3.0

Rooms were generally well-received with comfortable beds and nice decor. However, some guests had issues with cleanliness and room keys not working. The tub on the balcony was appreciated by guests.

Food
1.5

Food quality was consistently criticized. Guests reported long waits at restaurants and basic menus. There were also complaints about the lack of service at the pools. The all-inclusive package was not seen as good value due to the poor food quality.

Location
2.0

The hotel is beachfront but guests were disappointed that they couldn't swim in the ocean due to rough tides. The location is also far from city center and other attractions, which was inconvenient for some guests.

Value
1.5

Guests did not feel they received good value for their money. Complaints included hidden charges, poor service, and lack of clarity about what was included in the all-inclusive package. Some guests also felt they were not able to eat or drink enough to justify the cost.

About This Hotel

Immerse yourself in the splendour of Hard Rock Hotel Los Cabos, an oasis of relaxation tucked away in the heart of Cabo San Lucas. This all-inclusive retreat is only 11 km away from the lively Marina Cabo San Lucas, combining the best of seclusion and convenience.

This premium venue is not just a place to sleep, but an all-encompassing experience. Revel in the resort's outdoor swimming pool, sauna, and evening entertainment. With a fitness centre, free private parking, a tranquil garden and a shared lounge, you're spoilt for choice when it comes to leisure.

Every air-conditioned room is a testament to thoughtful luxury. Appointed with a desk, coffee machine, minibar, safety deposit box, and a flat-screen TV, the rooms are tailored to your comfort. Each room also features a private bathroom with a shower and a terrace or balcony, some boasting breathtaking sea views. And, for your clothing and storage needs, each room comes with a wardrobe.

Start your day with a generous breakfast that includes buffet, à la carte, and continental options. When hunger strikes later, our in-house restaurant and room service are at your disposal. The resort even boasts a children's playground and a kids' club, ensuring the younger guests are just as entertained.

For those seeking a little indulgence, the resort offers an in-house hot tub and hairdresser's. There's also a business centre for those who need to stay connected to their professional life.

From the resort, it's just a short journey to the iconic El Arco (12 km away) and the Cabo San Lucas Country Club (14 km away). The Los Cabos International Airport is 57 km from the property, with a convenient paid airport shuttle service available.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Wine/champagne
✅Fruits
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Soundproof rooms
✅Chapel/shrine
✅Heating
✅Air conditioning
✅Shuttle service (additional charge)
✅Airport shuttle (additional charge)
✅Shared lounge/TV area
✅Grocery deliveries (additional charge)
✅Pet basket
✅Pet bowls

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre
✅Fax/photocopying

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Lockers

Activities

✅Sauna
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Games room
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Billiards
✅Hot tub/Jacuzzi
✅Bowling (additional charge)
✅Entertainment staff
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Beauty Services
✅Spa facilities
✅Yoga classes
✅Fitness classes
✅Fitness/spa locker rooms
✅Beach
✅Live music/performance

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Outdoor furniture

Cleaning services

✅Laundry (additional charge)
✅Ironing service (additional charge)
✅Daily housekeeping

Pool and wellness

✅Water slide
✅Pool bar
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Entertainment and family services

✅Board games/puzzles
✅Indoor play area

Transport

✅Airport pick up (additional charge)
✅Airport drop off (additional charge)

Miscellaneous

✅24-hour security
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers
✅Access to health care professionals
✅Face masks for guests available

Location