Sea view
Bed
Natural landscape
Beach
Spa and wellness centre/facilities+84

Hacienda Encantada Resort & Spa

Cabo San Lucas, Mexico
8.1
Family Friendly
🍽️6 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
2.5

Reviews indicate that the rooms were generally clean and had nice views, but there were complaints about the rooms not being updated, hard beds, and issues with temperature control. Some guests also mentioned unpleasant surprises with charges for water and a lack of clear information about costs.

Food
2.0

The food received mixed reviews, with some guests finding it overpriced and of mediocre quality. There were complaints about bland food and a lack of variety. Some guests also mentioned high prices at the restaurants and additional charges.

Location
4.0

The location was generally praised for its beauty and views, with guests appreciating the proximity to the ocean and the views from the adults-only pool. However, some guests found the layout of the hotel inconvenient and the reliance on golf caddies to move around a negative.

Value
1.5

Guests generally found the resort overpriced, with complaints about high prices for food and drinks, additional charges, and issues with reservations. There were also negative comments about the timeshare sales tactics and a lack of clear information about costs. Some guests mentioned problems with booking and charges.

About This Hotel

Experience an all-encompassing, unpretentious luxury at the Hacienda Encantada Resort & Spa, nestled in the heart of Cabo San Lucas. This Mexican-style resort is a haven of tranquillity, boasting a full-service spa, a refreshing outdoor pool, and a soothing hot tub. A mere five-minute drive will take you to the thrill of the Dolphinarium, an adventure waiting to be seized.

Each room at the resort offers a sanctuary of comfort and grandeur. Luxurious suites come complete with a kitchen and a balcony offering breathtaking sea views or serene pool vistas. In-room amenities including coffee facilities, a minibar, and satellite TV with a DVD player, offer a touch of home comfort.

The resort extends its services beyond the ordinary. Benefit from tour assistance and information, making your exploration of the city effortless. The resort also houses a convenient on-site market, a pharmacy, and a children's playground area.

Adventure awaits beyond the resort premises as well, with the Hacienda Encantada Spa located close to exhilarating city and zip line tours. Experience the thrill of safaris, snorkelling, and sports fishing just a few minutes away.

The all-inclusive package at the Hacienda Encantada Resort & Spa serves as an invitation to indulge in gastronomic delights. With five on-site specialty restaurants and a range of other dining options located in the vibrant Cabo San Lucas Marina, your palate will be on a journey of its own.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid meals
Wine/champagne (additional charge)
Coffee house on site

General

Room service
Non-smoking rooms
Facilities for disabled guests
Barber/beauty shop
Family rooms
Lift
Safety deposit box
Chapel/shrine
Car hire
Heating
Non-smoking throughout
Air conditioning
Airport shuttle (additional charge)
Minimarket on site

Reception services

24-hour front desk
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Invoice provided

Activities

Tennis court
Fitness centre
Golf course (within 3 km) (additional charge)
Fishing (additional charge)
Spa and wellness centre (additional charge)
Massage (additional charge)
Children's playground
Hot tub/Jacuzzi
Diving (additional charge)
Horse riding
Snorkelling (additional charge)
Indoor pool
Private beach area
Indoor pool (all year)
Entertainment staff
Kids' club
Beachfront
Tennis equipment
Beauty Services
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Massage chair
Fitness
Beach
Bike tours (additional charge)
Themed dinner nights (additional charge)
Live music/performance
Bicycle rental (additional charge)

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Outdoor fireplace

Business facilities

Business centre (additional charge)
Fax/photocopying (additional charge)

Entertainment and family services

Babysitting/child services (additional charge)
Indoor play area
Kids' outdoor play equipment
Baby safety gates

Cleaning services

Laundry (additional charge)
Dry cleaning (additional charge)
Daily housekeeping

Parking

Parking garage
Accessible parking

Transport

Airport pick up (additional charge)
Airport drop off (additional charge)

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Miscellaneous

Key card access
Breakfast takeaway containers
Access to health care professionals
Face masks for guests available

Location