Swimming pool
Bedroom
Living room
Bedroom
Photo of the whole room+47

Grand Riviera Princess - All Inclusive

Playa del Carmen, Mexico
7.9
Family Friendly
🍽️12 Restaurants
🏊‍♀️12 Pools

Guest Review Insights(Couples)

Rooms
4.5

Rooms are generally well-received, with guests praising the size, comfort, and cleanliness. Some guests mentioned the presence of ants and a lack of refrigeration. The decor and style were not explicitly mentioned but the overall satisfaction suggests they were up to standard.

Food
4.0

Food received mixed reviews. Many guests praised the quality and variety, with some highlighting the quality of the buffet and the steak at the Italian restaurant. However, some guests found the food to be average and the buffet repetitive. The need for reservations at restaurants was a common complaint.

Location
4.5

The location was highly praised for its beautiful surroundings, beach, and pools. Some guests mentioned the presence of seaweed on the beach and the hotel being off the beaten track as negatives. However, the overall sentiment towards the location was positive.

Value
4.0

Guests generally found the resort to offer good value for money, with many praising the all-inclusive package. Some guests mentioned being overcharged and the lack of information about additional costs. However, the overall sentiment towards the value was positive.

About This Hotel

Find your romantic retreat nestled on the stunning Riviera Maya, at the impressive Grand Riviera Princess-All Inclusive. This 5-star sanctuary is a mere 9 km from the vibrant heart of downtown Playa del Carmen, offering the perfect balance of seclusion and convenience. The resort lays claim to an impressive 12 swimming pools, some complete with internal hot tubs, and an array of spacious suites each boasting a private balcony.

Guests are invited to unwind at the serene Spa Princess, where a range of body and hair treatments are on offer. If you prefer to stay active, the resort's state-of-the-art fitness center, 6 tennis courts, and 2 paddle courts are at your disposal.

Indulge your senses at the resort's 2 international Main Buffets and 7 a la carte restaurants. Sample Swiss specialties at La Fondue, or delight in Asian dishes at Miso. A selection of 9 bars, including the refreshing Tequila poolside bar, serve a variety of cocktails and beers throughout the property, with a 24-hour Sport Bar also included.

Each modern suite at the Grand Riviera offers a flat-screen satellite TV and a fully-stocked minibar. All suites boast a sofa bed and marble bathroom, with many featuring a spa bath. The El Cameleon Golf Club is conveniently located just 4 km from the resort, and Cancun International Airport is a 45-minute drive away.

Please note that there is no capacity for extra beds in the rooms. A Municipality Tax of $34 MXN per room per night applies to all bookings with check-in dates starting in September 2021, and will be collected directly at the property upon check-in.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Wine/champagne
✅Fruits

General

✅Room service
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Air conditioning
✅Designated smoking area
✅Shared lounge/TV area
✅Minimarket on site

Business facilities

✅Meeting/banquet facilities
✅Fax/photocopying

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Private check-in/check-out

Activities

✅Tennis court
✅Sauna (additional charge)
✅Fitness centre
✅Games room
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Billiards
✅Table tennis
✅Windsurfing
✅Darts
✅Hot tub/Jacuzzi (additional charge)
✅Canoeing
✅Hammam (additional charge)
✅Diving (additional charge)
✅Snorkelling (additional charge)
✅Entertainment staff
✅Nightclub/DJ
✅Water sport facilities on site (additional charge)
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Foot bath
✅Spa/wellness packages
✅Massage chair
✅Fitness
✅Personal trainer
✅Beach
✅Live music/performance
✅Archery

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Indoor play area
✅Kids' outdoor play equipment

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning
✅Ironing service (additional charge)
✅Trouser press (additional charge)
✅Daily housekeeping

Parking

✅Accessible parking

Pool and wellness

✅Pool bar
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Delivered food is securely covered
✅Access to health care professionals
✅Face masks for guests available

Location