




Fairmont Mayakoba
Guest Review Insights(Couples)
Rooms are generally well-received, with guests appreciating the cleanliness and setup. Some guests mentioned the rooms are very nice and fantastic. However, a few guests reported issues such as musty smell and lack of technical assistance. There were no mentions of decor, style, or little extras.
The food received mixed reviews. Some guests enjoyed the variety of restaurant options and the quality of food, but others found the food to be average, overpriced, and lacking in variety. There were also complaints about the difficulty of booking tables at the restaurants.
The location was highly praised for its beauty and accessibility to other resorts. However, some guests found the resort to be too large and difficult to navigate, even with the provided golf carts. There were also complaints about the lack of lighting at night.
Many guests felt that the resort was overpriced for the value received. Complaints included high food prices, lack of availability for complimentary activities, and extra charges for services that did not meet expectations. However, some guests still found the resort to be a good option for families.
About This Hotel
Welcome to Fairmont Mayakoba, a prestigious AAA Five Diamond Award-winning haven nestled in the heart of the Riviera Maya. Set amidst a profusion of tropical foliage, this resort presents a harmonious blend of nature's splendour and luxurious living with picturesque sea vistas and a network of serene waterways connecting low-rise edifices.
Immerse yourself in the tranquillity of our 20,000 square foot spa, featuring treetop treatment areas and a variety of beauty and massage therapies inspired by the rich local tradition and diverse flora of the region. Please note, there's an additional charge for accessing the fitness centre and spa area.
Dine under the stars at our array of on-site restaurants and bars. Choose from a scrumptious seafood grill, a contemporary sushi bar, and even a swim-up bar for those lazy afternoons.
For our younger guests, the Discovery Club & Adventure Camp offers an engaging blend of cultural and educational activities designed for children aged 5 to 12. Golf enthusiasts will appreciate the nearby El Camaleon Riviera Maya Golf Club, an Audubon Society-recognised course designed by Greg Norman to challenge and delight players of all abilities.
True to our commitment to preserving the environment, the resort is car-free. Guests can explore the resort via boat, on foot along the well-marked nature trails, by bicycle or on staff-driven electric golf carts.
Located adjacent to the 18-hole El Camaleón Golf Course, Fairmont Mayakoba boasts five outdoor swimming pools and offers private access to Playa del Carmen beach. Cancún International Airport is about a 45-minute drive away, while Playa del Carmen can be reached in approximately 15 minutes by car.
Celebrate year-round at Fairmont Mayakoba with our dynamic event calendar, featuring thoughtful programming that honours Mexican and Mayan culture. The festive seasons around Thanksgiving and from Christmas through New Year's are particularly vibrant, with a plethora of fun, interactive and celebratory events for kids, families and adults alike.