Beach
Swimming pool
Property building
Breakfast
Toilet+24

Emporio Ixtapa - with Optional All Inclusive

Ixtapa, Mexico
8.4
Family Friendly
🍽️2 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
3.5

Rooms were generally well-received, with guests praising the size, views, and cleanliness. However, there were complaints about the noise from the lobby music and events being audible in the rooms. Some guests also reported issues with amenities such as air conditioning and bathroom ventilation.

Food
3.0

The food received mixed reviews. Some guests enjoyed the variety at the buffet and special dinners, while others found the restaurant too small for the number of guests and had issues with making reservations. There were also complaints about long queues for breakfast.

Location
4.5

The hotel's location was highly praised for its proximity to the beach, restaurants, and shopping. However, some guests found the music at the pool and in the lobby too loud, which detracted from the overall experience.

Value
3.0

Guests had mixed feelings about the value for money. Some found it to be great value, while others were frustrated by issues such as long waits for elevators, poor communication about events and services, and difficulty securing beach chairs. There were also complaints about unexpected charges and issues with reservations.

About This Hotel

Imagine an intimate escape nestled amidst the sun-kissed sands of Ixtapa, the Emporio Ixtapa. This haven of tranquillity is perched on a private beach, offering unrivalled views of the majestic Palmar Bay. The hotel boasts a spacious outdoor pool for your leisurely swims and a dedicated children's pool to keep the young ones entertained. Prepare to be pampered at the full-service spa or unwind in the comfort of your rooms, complete with minibars, private bathrooms, and air conditioning.

Experience the convenience of round-the-clock room service, catering to your every whim and fancy. Satisfy your culinary cravings at the two on-site buffet restaurants. The Condimento Restaurant serves a fusion of Mexican and International buffets that are sure to tantalise your taste buds. Enjoy a quick bite and refreshing beverages at the pool bar, complemented by the impeccable beach-side service.

The hotel ensures a balance of relaxation and excitement with a range of activities for both children and adults. Indulge in bike tours, challenge your partner to a game of tennis, or engage in a friendly match of volleyball. A stone's throw away from the Emporio Ixtapa is the vibrant town of Zihuatanejo, just a 5-minute drive away. Here, you can shop to your heart's content or dine at an array of restaurants located right across from the hotel.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals (additional charge)
Kid-friendly buffet
Wine/champagne (additional charge)
Fruits (additional charge)
Coffee house on site

General

Room service
Non-smoking rooms
Facilities for disabled guests
Barber/beauty shop
Family rooms
Lift
Safety deposit box
Non-smoking throughout
Air conditioning
Designated smoking area

Business facilities

Meeting/banquet facilities (additional charge)
Business centre (additional charge)

Reception services

24-hour front desk
Luggage storage
Concierge service
Invoice provided

Activities

Tennis court
Sauna (additional charge)
Fitness centre
Spa and wellness centre (additional charge)
Massage (additional charge)
Children's playground
Billiards
Table tennis
Karaoke
Hot tub/Jacuzzi (additional charge)
Private beach area
Entertainment staff
Beachfront
Evening entertainment
Tennis equipment
Beauty Services
Manicure
Pedicure
Body treatments
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness/spa locker rooms
Beach
Movie nights
Bike tours
Themed dinner nights (additional charge)
Live music/performance
Live sport events (broadcast)
Aerobics

Outdoors

Garden
Outdoor pool

Cleaning services

Laundry (additional charge)
Dry cleaning (additional charge)
Ironing service (additional charge)
Daily housekeeping

Pool and wellness

Swimming pool toys
Pool with view
Pool bar
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Baby safety gates

Parking

Accessible parking

Miscellaneous

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Delivered food is securely covered

Location