Property building
Lobby or reception
Spa and wellness centre/facilities
Lounge or bar
Restaurant/places to eat+31

El Dorado Seaside Suites Catamarán, Cenote & More Inclusive

Kantenah, Mexico
8.7
🍽️10 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
3.5

Rooms were generally appreciated for their comfort and unique features like the swim-up suite. However, some guests mentioned that the rooms were dark, outdated, and needed some repair. Noise from the pool area was also a concern for some.

Food
2.5

Food received mixed reviews. Some guests found it very good, while others found it just okay. There were issues with meal orders not being followed correctly and the reservation system for restaurants was not appreciated by some guests.

Location
3.5

The resort was praised for its beautiful landscaping and nice beach. However, some guests mentioned that it was a long way from the airport. One guest compared the atmosphere to a retirement home, suggesting it might not be ideal for younger guests.

Value
2.5

Guests had mixed feelings about the value. Some enjoyed the amenities and service, but others felt that the food was not great for the price paid. There were also complaints about the reservation system for restaurants.

About This Hotel

Experience the epitome of understated luxury at the El Dorado Seaside Suites, nestled in the heart of the enchanting Kantenah Bay in the Riviera Maya. This all-inclusive resort prides itself on its 'more inclusive' experience, offering guests a myriad of standout features such as Hotel – Airport – Hotel Transportation, Catamaran Reef and Snorkel, and unlimited access to the Aqua Nick Water Park.

Each suite is a haven of comfort and elegance, featuring a hot tub for two, satellite TV, DVD player, a fully stocked minibar, a coffee maker, and a furnished balcony or terrace. The marble floors add a touch of grandeur to your stay.

The Gourmet Inclusive Experience is a culinary journey through 10 distinct restaurants and 11 bars. Whether it's Latin fusion cuisine, authentic Mexican delights, contemporary Italian dishes, Asian flavours, pub-style grub, world-style dishes or a beach BBQ, there's a taste sensation to satisfy every craving. The bars, scattered across the resort, offer the perfect settings for a refreshing drink, be it by the pool, outdoors, or in the grandeur of the lobby.

On arrival, guests are welcomed with a sparkling glass of wine. The resort's dedicated staff prepare a daily and nightly activities programme, which includes kayaking and snorkelling. Bathrobes and beach towel services, diving lessons in one of the resort's pools, and a sauna and steam room in the spa are all part of the inclusive experience.

The Naay Spa offers an array of treatments, from massages and facials to special body treatments. A tour desk, jewellery store and money exchange services are also conveniently located within the resort.

The resort is divided into two equally breathtaking sections: the Palms and Infinity. The Palms, the resort's original section, is a lush oasis amidst coconut plantations and traditional Mexican architecture, offering splendid views of the ocean and gardens. The all-new, all-oceanfront Infinity section is a testament to modern décor, boasting spectacular ocean views and featuring either a swim-up terrace or infinity pool balcony. With 24-hour room service, you may find it hard to leave your suite, but when you do, you'll be greeted by shaded, King-size Bali beds on the beach, attended to by our dedicated beach waiters.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Special diet menus (on request)
✅Wine/champagne
✅Fruits
✅Coffee house on site

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Fax/photocopying

Activities

✅Tennis court
✅Fitness centre
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Billiards
✅Table tennis
✅Karaoke
✅Diving (additional charge)
✅Horse riding (additional charge)
✅Snorkelling (additional charge)
✅Private beach area
✅Entertainment staff
✅Water sport facilities on site (additional charge)
✅Evening entertainment
✅Water park
✅Tennis equipment
✅Spa facilities
✅Steam room
✅Fitness
✅Beach
✅Themed dinner nights (additional charge)
✅Happy hour
✅Tour or class about local culture (additional charge)
✅Cooking class (additional charge)
✅Live sport events (broadcast)
✅Aerobics
✅Bingo

Cleaning services

✅Laundry (additional charge)
✅Ironing service (additional charge)
✅Trouser press (additional charge)
✅Daily housekeeping

General

✅Barber/beauty shop
✅Lift
✅Safety deposit box
✅Car hire
✅Air conditioning
✅Designated smoking area
✅Minimarket on site
✅Adults only

Reception services

✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Private check-in/check-out
✅Invoice provided

Outdoors

✅Outdoor pool
✅Sun terrace

Entertainment and family services

✅Board games/puzzles
✅Indoor play area

Pool and wellness

✅Sun loungers or beach chairs
✅Sun umbrellas
✅Swimming pool
✅Swimming Pool

Miscellaneous

✅24-hour security
✅Key card access
✅Smoke alarms
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals
✅Thermometers for guests provided by property
✅Face masks for guests available

Location