Property building
Lobby or reception
Spa and wellness centre/facilities
Lounge or bar
Restaurant/places to eat+31

El Dorado Seaside Suites Catamarán, Cenote & More Inclusive

Kantenah, Mexico
8.7
🍽️10 Restaurants
🏊‍♀️1 Pool

Guest Review Insights(Couples)

Rooms
3.5

Rooms were generally appreciated for their comfort and unique features like the swim-up suite. However, some guests mentioned that the rooms were dark, outdated, and needed some repair. Noise from the pool area was also a concern for some.

Food
2.5

Food received mixed reviews. Some guests found it very good, while others found it just okay. There were issues with meal orders not being followed correctly and the reservation system for restaurants was not appreciated by some guests.

Location
3.5

The resort was praised for its beautiful landscaping and nice beach. However, some guests mentioned that it was a long way from the airport. One guest compared the atmosphere to a retirement home, suggesting it might not be ideal for younger guests.

Value
2.5

Guests had mixed feelings about the value. Some enjoyed the amenities and service, but others felt that the food was not great for the price paid. There were also complaints about the reservation system for restaurants.

About This Hotel

Experience the epitome of understated luxury at the El Dorado Seaside Suites, nestled in the heart of the enchanting Kantenah Bay in the Riviera Maya. This all-inclusive resort prides itself on its 'more inclusive' experience, offering guests a myriad of standout features such as Hotel – Airport – Hotel Transportation, Catamaran Reef and Snorkel, and unlimited access to the Aqua Nick Water Park.

Each suite is a haven of comfort and elegance, featuring a hot tub for two, satellite TV, DVD player, a fully stocked minibar, a coffee maker, and a furnished balcony or terrace. The marble floors add a touch of grandeur to your stay.

The Gourmet Inclusive Experience is a culinary journey through 10 distinct restaurants and 11 bars. Whether it's Latin fusion cuisine, authentic Mexican delights, contemporary Italian dishes, Asian flavours, pub-style grub, world-style dishes or a beach BBQ, there's a taste sensation to satisfy every craving. The bars, scattered across the resort, offer the perfect settings for a refreshing drink, be it by the pool, outdoors, or in the grandeur of the lobby.

On arrival, guests are welcomed with a sparkling glass of wine. The resort's dedicated staff prepare a daily and nightly activities programme, which includes kayaking and snorkelling. Bathrobes and beach towel services, diving lessons in one of the resort's pools, and a sauna and steam room in the spa are all part of the inclusive experience.

The Naay Spa offers an array of treatments, from massages and facials to special body treatments. A tour desk, jewellery store and money exchange services are also conveniently located within the resort.

The resort is divided into two equally breathtaking sections: the Palms and Infinity. The Palms, the resort's original section, is a lush oasis amidst coconut plantations and traditional Mexican architecture, offering splendid views of the ocean and gardens. The all-new, all-oceanfront Infinity section is a testament to modern décor, boasting spectacular ocean views and featuring either a swim-up terrace or infinity pool balcony. With 24-hour room service, you may find it hard to leave your suite, but when you do, you'll be greeted by shaded, King-size Bali beds on the beach, attended to by our dedicated beach waiters.

Hotel Facilities

All Facilities by Type

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Wine/champagne
Fruits
Coffee house on site

Business facilities

Meeting/banquet facilities (additional charge)
Fax/photocopying

Activities

Tennis court
Fitness centre
Spa and wellness centre (additional charge)
Massage (additional charge)
Billiards
Table tennis
Karaoke
Diving (additional charge)
Horse riding (additional charge)
Snorkelling (additional charge)
Private beach area
Entertainment staff
Water sport facilities on site (additional charge)
Evening entertainment
Water park
Tennis equipment
Spa facilities
Steam room
Fitness
Beach
Themed dinner nights (additional charge)
Happy hour
Tour or class about local culture (additional charge)
Cooking class (additional charge)
Live sport events (broadcast)
Aerobics
Bingo

Cleaning services

Laundry (additional charge)
Ironing service (additional charge)
Trouser press (additional charge)
Daily housekeeping

General

Barber/beauty shop
Lift
Safety deposit box
Car hire
Air conditioning
Designated smoking area
Minimarket on site
Adults only

Reception services

Express check-in/check-out
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Invoice provided

Outdoors

Outdoor pool
Sun terrace

Entertainment and family services

Board games/puzzles
Indoor play area

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Miscellaneous

24-hour security
Key card access
Smoke alarms
Fire extinguishers
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Location