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Dreams Tulum Resort & Spa

Tulum, Mexico
8.1
Family Friendly
🍽️8 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Couples)

Rooms
3.0

Rooms received mixed reviews. Some guests praised the rooms for their comfort, cleanliness, and luxurious feel. However, others reported issues with outdated TVs, leaking showers, and malfunctioning room keys. The overall decor and style were appreciated, but the technical issues detracted from the overall experience.

Food
2.0

The food received mostly negative reviews. Many guests found the food to be mediocre, with poor quality and limited variety. Some restaurants were praised, but the majority were criticized for their bland offerings. Service at the restaurants was also criticized for being slow.

Location
4.0

The location was generally praised for its beauty and convenience. Guests appreciated the beach, the gardens, and the overall scenery. However, some guests found the resort to be too large and found it inconvenient to walk to certain facilities.

Gym
4.0

The gym was generally well-received, with guests praising its size and equipment. However, some guests found it to be too far from their rooms.

Value
2.0

The value for money received mixed reviews. Some guests felt the resort was worth the cost, but many others were disappointed. Complaints included hidden charges, poor service, and lack of activities. The all-inclusive aspect was criticized for its poor food quality.

About This Hotel

Immerse yourself in the tranquil beauty of Tulum, just a stone's throw from the pristine shores of Tankah Bay Beach. Dreams Tulum Resort & Spa is your haven for the ultimate luxury escape, offering an array of amenities and services designed for your comfort and pleasure.

At the heart of the resort, you'll find a stunning outdoor swimming pool, surrounded by lush tropical gardens. Luxuriate in the sun by day, and relax in the tranquillity by night. For your convenience, complimentary parking and free WiFi are available throughout the property.

Each air-conditioned room features a mix of modern comforts and elegant design. Enjoy your morning coffee from your in-room coffee machine, or unwind with a drink from the minibar on your private balcony while taking in the breathtaking sea views. All rooms come with a flat-screen TV, a safety deposit box, and a private bathroom with a shower.

Wake up to a delicious breakfast offering a variety of choices, from a lavish buffet to à la carte and continental options. Satisfy your culinary cravings at our on-site restaurant, serving a selection of international and local dishes.

For the active and adventurous, engage in a friendly match of table tennis or tennis at our 5-star resort. If you wish to explore the surrounding area, car hire is readily available. Just 9 km away, you'll discover the fascinating Tulum Archeological Site, and the Bus station Tulum Ruins is only 8.1 km away.

Experience the perfect blend of luxury and serenity at Dreams Tulum Resort & Spa.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Kid-friendly buffet
✅Wine/champagne
✅Fruits
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Safety deposit box
✅Soundproof rooms
✅Chapel/shrine
✅Car hire
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Vending machine (drinks)
✅Vending machine (snacks)
✅Airport shuttle (additional charge)
✅Shared lounge/TV area
✅Grocery deliveries (additional charge)
✅Pet basket
✅Pet bowls

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Fax/photocopying (additional charge)

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Invoice provided

Activities

✅Tennis court
✅Sauna (additional charge)
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Fishing (additional charge)
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Table tennis
✅Diving (additional charge)
✅Snorkelling (additional charge)
✅Private beach area
✅Entertainment staff
✅Nightclub/DJ
✅Water sport facilities on site (additional charge)
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Water park
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair styling
✅Body treatments
✅Body scrub
✅Body wrap
✅Spa facilities
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Back massage
✅Neck massage
✅Foot massage
✅Couples massage
✅Head massage
✅Hand massage
✅Full body massage
✅Fitness
✅Beach

Outdoors

✅Garden
✅Terrace
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Indoor play area
✅Kids' outdoor play equipment

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning (additional charge)
✅Ironing service (additional charge)
✅Daily housekeeping

Parking

✅Accessible parking

Accessibility

✅Wheelchair accessible
✅Lower bathroom sink

Pool and wellness

✅Pool with view
✅Heated pool
✅Pool bar
✅Shallow end
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Transport

✅Airport pick up (additional charge)
✅Airport drop off (additional charge)

Miscellaneous

✅24-hour security
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals
✅Thermometers for guests provided by property
✅Face masks for guests available

Location