Pool view
View (from property/room)
Swimming pool
View (from property/room)
Restaurant/places to eat+104

Dreams Sapphire Resort & Spa

Puerto Morelos, Mexico
8.5
Family Friendly
๐Ÿฝ๏ธ8 Restaurants
๐ŸŠโ€โ™€๏ธ3 Pools

Guest Review Insights(Couples)

Rooms
3.0

Reviews are mixed regarding the rooms. Some guests found them clean, spacious, and comfortable, while others mentioned issues such as water damage, blocked views, and insufficient air conditioning. Some furniture appears worn but still comfortable. Overall, the rooms seem to meet the expected standard for a 5-star resort, but there is room for improvement.

Food
3.0

The food quality varies according to reviews. Some guests praised the variety and quality of the dishes, while others found the food average or even disappointing. There were also complaints about the long waiting times to get into restaurants and the lack of change in the buffet menu. The food seems to meet the expected standard for a 5-star resort, but it does not exceed expectations.

Location
3.5

The location received generally positive reviews, with guests appreciating the proximity to the beach and the relaxing environment. However, some guests were disappointed with the beach conditions, particularly the presence of seaweed. The resort's location seems to be a strong point, but the beach conditions detract from the overall experience.

Value
2.5

Guests had mixed feelings about the value for money. Some appreciated the lack of hidden charges and the all-inclusive option, while others felt they did not get their money's worth, particularly due to issues like construction noise, waiting times at restaurants, and the cost of upgrades. The value for money seems to be slightly below the expected standard for a 5-star resort.

About This Hotel

Experience the refined tranquility of the Caribbean Sea at the Dreams Sapphire Resort & Spa. Nestled conveniently just 20 minutes from the airport, this all-inclusive haven boasts two outdoor swimming pools, a thrilling water park and a delightful splash park for children. Enjoy the breathtaking views of the sea or the lush tropical garden from the comfort of your own luxurious room. For your convenience, free on-site parking is available.

Indulge in the rejuvenating experiences at The Spa at Dreams Sapphire Resort & Spa. With private oceanfront treatment cabins and a fully equipped fitness center, it's the perfect place to unwind and reenergize.

Our rooms, newly renovated for your comfort, all offer private balconies or terraces with captivating views. Choose from our new room categories including the Family Junior Suite, Master Suite and Swim outs. Relish in the convenience of your own fully-stocked mini-bar and 24-hour room service.

Delight your palate with a variety of cuisines at our six on-site restaurants. Whether you crave Mexican, French, Pan-Asian, Mediterranean, Seafood, fine steaks or an international buffet, we've got you covered. Unwind in the evening at one of our outdoor bars, lounges or enjoy our live entertainment.

The Dreams Sapphire Resort & Spa not only offers luxury, but also a multitude of outdoor activities. Dive into beach and pool aerobics, challenge yourself at tennis, experience the thrill of eurobungee or try our non-motorized watersports. Golf enthusiasts can enjoy a complimentary green fee at a nearby golf course.

Your safety and wellbeing are our utmost priority. We are proudly backed by the Cristal International Standardsยฎ certification, one of the highest-level third-party certifications for quality and safety in the industry. Our rigorous Infection Spread Prevention (POSI) audit solution guarantees a safe and worry-free stay. Additionally, our FoodCheck Certification ensures that our food safety practices are up to international standards.

At Dreams Sapphire Resort & Spa, we believe in delivering a unique and unforgettable experience from the moment you arrive until you depart. We look forward to welcoming you.

Hotel Facilities

All Facilities by Type

Food & Drink

โœ…Restaurant
โœ…Bar
โœ…Snack bar
โœ…Kid meals
โœ…Kid-friendly buffet
โœ…Wine/champagne (additional charge)
โœ…Fruits
โœ…Coffee house on site

General

โœ…Room service
โœ…Non-smoking rooms
โœ…Facilities for disabled guests
โœ…Barber/beauty shop
โœ…Family rooms
โœ…Safety deposit box
โœ…Chapel/shrine
โœ…Car hire
โœ…Non-smoking throughout
โœ…Air conditioning
โœ…Designated smoking area
โœ…Shuttle service (additional charge)
โœ…Airport shuttle (additional charge)
โœ…Shared lounge/TV area

Business facilities

โœ…Meeting/banquet facilities (additional charge)
โœ…Business centre
โœ…Fax/photocopying

Reception services

โœ…24-hour front desk
โœ…Express check-in/check-out
โœ…Currency exchange
โœ…Tour desk
โœ…Luggage storage
โœ…ATM/cash machine on site
โœ…Concierge service
โœ…Invoice provided

Activities

โœ…Tennis court
โœ…Sauna
โœ…Fitness centre
โœ…Golf course (within 3 km)
โœ…Fishing (additional charge)
โœ…Games room
โœ…Spa and wellness centre (additional charge)
โœ…Children's playground
โœ…Billiards
โœ…Table tennis
โœ…Windsurfing
โœ…Darts
โœ…Hot tub/Jacuzzi
โœ…Canoeing (additional charge)
โœ…Diving (additional charge)
โœ…Snorkelling (additional charge)
โœ…Private beach area
โœ…Entertainment staff
โœ…Nightclub/DJ
โœ…Water sport facilities on site
โœ…Kids' club
โœ…Beachfront
โœ…Evening entertainment
โœ…Water park
โœ…Tennis equipment
โœ…Spa facilities
โœ…Spa lounge/relaxation area
โœ…Spa/wellness packages
โœ…Fitness
โœ…Yoga classes
โœ…Fitness/spa locker rooms
โœ…Beach
โœ…Movie nights
โœ…Bike tours
โœ…Live music/performance
โœ…Live sport events (broadcast)
โœ…Archery

Outdoors

โœ…Garden
โœ…Terrace
โœ…Outdoor pool
โœ…Sun terrace
โœ…Outdoor pool (all year)
โœ…Outdoor furniture

Entertainment and family services

โœ…Babysitting/child services (additional charge)
โœ…Board games/puzzles
โœ…Indoor play area
โœ…Kids' outdoor play equipment
โœ…Strollers

Cleaning services

โœ…Laundry (additional charge)
โœ…Dry cleaning (additional charge)
โœ…Ironing service (additional charge)
โœ…Trouser press (additional charge)
โœ…Daily housekeeping

Pool and wellness

โœ…Water slide
โœ…Pool bar
โœ…Sun loungers or beach chairs
โœ…Sun umbrellas
โœ…Kids' pool
โœ…Swimming pool
โœ…Swimming Pool

Parking

โœ…Parking garage
โœ…Accessible parking

Accessibility

โœ…Wheelchair accessible

Miscellaneous

โœ…24-hour security
โœ…Key card access
โœ…Smoke alarms
โœ…CCTV in common areas
โœ…CCTV outside property
โœ…Fire extinguishers

Location