Property building
Bathroom
Property building
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Lobby or reception+76

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Cancún, Mexico
8.1
Family Friendly
🍽️13 Restaurants
🏊‍♀️2 Pools

Guest Review Insights(Families)

Rooms
2.0

The rooms received mixed reviews. Some guests enjoyed the view but there were complaints about the air conditioning not working properly, loose tiles, and a bathroom door that wouldn't close. Some guests felt the rooms did not meet their expectations for a 5-star resort.

Food
2.0

There were complaints about long wait times at restaurants despite open tables, and a push for guests to eat at the buffet. One review mentioned mediocre food. The service was also criticized.

Location
4.0

The location received positive feedback, with guests praising the view and the pools. No negative comments about the location were mentioned.

Value
1.0

Guests felt they did not receive good value for their money. There were complaints about hidden fees and charges, particularly in relation to a wedding event. One guest felt they were taken advantage of, and another was disappointed after paying over 3k for their stay.

About This Hotel

Revel in the understated luxury of the Dreams Playa Mujeres Golf & Spa Resort - All Inclusive, nestled in the heart of Cancún, just a stone's throw away from the serene Mujeres Beach. This non-smoking resort offers more than just a place to rest your head. Lose yourself in a wealth of top-notch facilities, including an outdoor swimming pool, a fitness centre, and a tranquil garden.

Striking rooms come equipped with all the essentials and more: air conditioning, a safety deposit box, a flat-screen TV, and even an iPod docking station. Select rooms boast a balcony for those quiet, intimate evenings under the Cancún sky. Start your day off right with a hearty buffet breakfast served daily at the resort.

Delight in the variety of entertainment on offer. Engage in a friendly tennis match, or explore the vibrant underwater world through snorkelling. If you prefer land-based activities, cycling is a popular choice amongst our guests. Our resort also offers a dedicated kids' club and a children's playground, ensuring fun for all ages.

Relax and unwind at our water park or on our terrace, or entertain yourself and others with our karaoke facilities. Our resort also boasts a business centre and a bar for your convenience. Rest assured, our friendly staff, proficient in both English and Spanish, are ready to assist you 24/7 at the front desk.

Immerse yourself in the local culture with the Cancun Bus Station and the Cancun Government Palace just a short distance away. The Cancún International Airport is 31 km from the property, making your travels as seamless as possible.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Breakfast in the room
✅Snack bar
✅Special diet menus (on request)
✅Kid meals
✅Kid-friendly buffet
✅Wine/champagne
✅Fruits
✅Coffee house on site

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Safety deposit box
✅Car hire
✅Non-smoking throughout
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Minimarket on site

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre

Reception services

✅24-hour front desk
✅Express check-in/check-out
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Invoice provided

Activities

✅Tennis court
✅Sauna (additional charge)
✅Fitness centre
✅Golf course (within 3 km) (additional charge)
✅Fishing (additional charge)
✅Games room
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Karaoke
✅Windsurfing (additional charge)
✅Hot tub/Jacuzzi
✅Cycling
✅Diving (additional charge)
✅Snorkelling
✅Mini golf
✅Private beach area
✅Entertainment staff
✅Nightclub/DJ
✅Water sport facilities on site
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Water park
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Foot bath
✅Spa/wellness packages
✅Back massage
✅Neck massage
✅Foot massage
✅Couples massage
✅Head massage
✅Hand massage
✅Full body massage
✅Massage chair
✅Fitness
✅Yoga classes
✅Fitness classes
✅Personal trainer
✅Fitness/spa locker rooms
✅Beach
✅Movie nights
✅Bike tours
✅Themed dinner nights
✅Cooking class
✅Live music/performance
✅Live sport events (broadcast)
✅Bingo

Outdoors

✅Garden
✅Terrace
✅BBQ facilities
✅Outdoor pool
✅Sun terrace
✅Outdoor pool (all year)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Indoor play area
✅Kids' outdoor play equipment

Cleaning services

✅Laundry (additional charge)
✅Dry cleaning (additional charge)
✅Ironing service (additional charge)
✅Daily housekeeping

Pool and wellness

✅Water slide
✅Swimming pool toys
✅Pool with view
✅Heated pool
✅Pool bar
✅Shallow end
✅Sun loungers or beach chairs
✅Sun umbrellas
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Parking

✅Parking garage
✅Accessible parking

Accessibility

✅Wheelchair accessible

Miscellaneous

✅24-hour security
✅Key access
✅Smoke alarms
✅CCTV in common areas
✅CCTV outside property
✅Fire extinguishers
✅Breakfast takeaway containers
✅Delivered food is securely covered
✅Access to health care professionals
✅Face masks for guests available

Location