Natural landscape
Breakfast
Photo of the whole room
Photo of the whole room
Property logo or sign+34

Barceló Maya Colonial - All Inclusive

Riviera Maya, Mexico
8.3
Family Friendly
🍽️10 Restaurants
🏊‍♀️5 Pools

Guest Review Insights(Families)

Rooms
1.0

Rooms were reported to be constantly humid with no way to ventilate the shower, leading to mold and discomfort. The beds were described as tiny, even in a premium room. Cleanliness was also an issue with reports of dirty sheets and sand in freshly made beds.

Food
1.0

The food was described as low quality, made from cheap ingredients and prepared badly. All meat was overcooked, the pasta sauce had a weird aftertaste, and the sushi was made from the worst quality salmon. This was a consistent issue in both buffets and restaurants.

Location
2.0

The location was not mentioned in detail, but the presence of an amazing beach and pools was noted. However, the issue with mold in the rooms suggests potential problems with the climate or building maintenance.

Value
1.0

Guests felt the value for money was poor due to issues with room cleanliness, food quality, and unhelpful staff. There were also problems with restaurant availability, limiting dining options.

About This Hotel

Experience the allure of Mexico's picturesque Mayan Riviera from the comfort of an extraordinary beachfront haven. The Barcelo Maya Colonial effortlessly blends captivating adventures and indulgent relaxation, offering a well-rounded all-inclusive retreat.

Start your day with a delectable feast from one of our numerous dining options. Whether you prefer a quiet morning by one of our spacious swimming pools or wish to join our daily group activities, such as aqua aerobics, we have you covered. Unwind with a crafted cocktail from one of our bars, or delve into our selection of water sports and land-based pursuits, including basketball and tennis courts.

When the stars come out, our resort's nightclub comes alive. Dance the night away or enjoy a friendly competition on our mini-golf course. If you're seeking tranquillity, retreat to the comfort of your Superior Room. As part of our commitment to your satisfaction, we reserve the right to assign your accommodation from any of our four hotels offering the same room category: Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial or Barcelo Maya Tropical.

From on-site diving lessons and kayak rentals to a variety of bars, dining venues, and recreational facilities, the Barcelo Maya Colonial invites you to discover the charm of the Mayan Riviera on your own terms. Soak in the sun, savour the flavours, and create lasting memories.

Hotel Facilities

All Facilities by Type

Food & Drink

✅Restaurant
✅Bar
✅Snack bar
✅Kid-friendly buffet
✅Fruits

General

✅Room service
✅Non-smoking rooms
✅Facilities for disabled guests
✅Barber/beauty shop
✅Family rooms
✅Lift
✅Safety deposit box
✅Chapel/shrine
✅Car hire
✅Air conditioning
✅Designated smoking area
✅Shuttle service (additional charge)
✅Airport shuttle (additional charge)
✅Shared lounge/TV area
✅Minimarket on site

Business facilities

✅Meeting/banquet facilities (additional charge)
✅Business centre (additional charge)

Reception services

✅24-hour front desk
✅Currency exchange
✅Tour desk
✅Luggage storage
✅ATM/cash machine on site
✅Concierge service
✅Private check-in/check-out
✅Invoice provided

Activities

✅Tennis court
✅Sauna
✅Fitness centre
✅Games room
✅Casino
✅Solarium
✅Spa and wellness centre (additional charge)
✅Massage (additional charge)
✅Children's playground
✅Billiards
✅Table tennis
✅Windsurfing
✅Diving (additional charge)
✅Snorkelling
✅Mini golf (additional charge)
✅Private beach area
✅Entertainment staff
✅Nightclub/DJ
✅Water sport facilities on site (additional charge)
✅Kids' club
✅Beachfront
✅Evening entertainment
✅Water park (additional charge)
✅Tennis equipment
✅Beauty Services
✅Facial treatments
✅Waxing services
✅Make up services
✅Hair treatments
✅Manicure
✅Pedicure
✅Hair cut
✅Hair colouring
✅Hair styling
✅Body treatments
✅Body scrub
✅Spa facilities
✅Steam room
✅Spa lounge/relaxation area
✅Spa/wellness packages
✅Fitness
✅Yoga classes
✅Fitness classes
✅Beach
✅Themed dinner nights
✅Live music/performance
✅Live sport events (broadcast)

Outdoors

✅Garden
✅Terrace
✅Outdoor pool (additional charge)
✅Outdoor pool (all year) (additional charge)
✅Outdoor furniture

Entertainment and family services

✅Babysitting/child services (additional charge)
✅Board games/puzzles
✅Indoor play area

Cleaning services

✅Laundry (additional charge)
✅Daily housekeeping

Parking

✅Electric vehicle charging station

Pool and wellness

✅Pool bar
✅Shallow end
✅Sun loungers or beach chairs
✅Kids' pool
✅Swimming pool
✅Swimming Pool

Transport

✅Airport pick up (additional charge)
✅Airport drop off (additional charge)

Miscellaneous

✅24-hour security
✅Key access
✅Key card access
✅Security alarm
✅Smoke alarms
✅CCTV in common areas
✅Fire extinguishers
✅Delivered food is securely covered
✅Access to health care professionals

Location