+63Atlantica Caldera Palace
Guest Review Insights(Couples)
Rooms are generally clean, spacious, and well-equipped with comfortable king-sized beds. Some guests appreciated the daily little attentions. However, there were some complaints about cleanliness not being maintained throughout the stay, with hair and dust not being cleaned properly.
The food quality and variety seem to be below expectations for a 5-star hotel. Some guests found the food not very tasty and the buffet not up to 5-star standards. The drinks, especially the juices, were also criticized. However, there were multiple restaurant choices and the cocktails were appreciated by some.
The hotel is located right in front of a beautiful beach, but the area is described as a 'dead end, dead beat area'. The beach and pool areas are not well-arranged or equipped, with not enough sunbeds and issues with guests reserving them all day.
The gym was criticized for being too small for the size of the hotel.
Mixed reviews on value. Some guests appreciated the all-inclusive package and found it to include almost everything. However, there were complaints about unprofessional and discourteous staff, and the overall experience did not seem to meet the expectations of a 5-star hotel.
About This Hotel
**Atlantica Caldera Palace**, nestled in the charming Hersonissos and just a stone's throw from the serene **Analipsi Beach** (1.9 km away), offers an idyllic haven for couples seeking both indulgence and tranquillity. This all-inclusive luxury retreat provides not only a seasonal outdoor swimming pool, but also an array of on-site amenities including a fitness centre, a cosy garden, and complimentary private parking.
Among the standout features of this property are a **restaurant offering a diverse culinary experience**, a shared lounge perfect for casual relaxation, and a kids' club. Seamless connection is ensured with free WiFi throughout the establishment. For those seeking ultimate relaxation, a hot tub is available, along with room service for added convenience and comfort.
The resort's air-conditioned rooms are equipped with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV, and a private bathroom with a bath - all thoughtfully designed to ensure a peaceful and luxurious stay. All units include a wardrobe for your storage needs.
Start your day with a delightful buffet breakfast at **Atlantica Caldera Palace**. The resort also offers a terrace for unwinding under the sun or stars. For active couples, table tennis and tennis are available within the resort, and a car hire service is offered for exploring the surrounding area.
The multilingual staff at the 24-hour front desk, proficient in German, Greek, English, and French, are always ready to assist. Not far from the property, you can explore the **Cretaquarium Thalassocosmos (7.9 km)** or the **Heraklion Archaeological Museum (23 km)**. The **Heraklion International Airport** is conveniently just 17 km away from the property.