Guests were generally very pleased with the rooms, describing them as spacious, clean, and well-maintained. The modern style was appreciated, and the rooms were said to be well-stocked with amenities. Some guests mentioned receiving complimentary extras, like Prosecco. However, a few guests mentioned minor issues such as two single beds pushed together instead of a double bed, and some noise from the corridor.

Most guests were happy with the food, praising the variety and quality of the breakfast and dinner buffets. The food was described as fresh and delicious, with different options each day. However, some guests felt that the half-board option should have included drinks with dinner, and one guest felt the food was mediocre.

The hotel's location was highly praised. Guests appreciated the proximity to the beach and the local area, with some describing it as the best area in Crete. The hotel was also said to be peaceful and quiet. However, no specific comments were made about the scenery, climate, or logistics.

Guests generally felt that the hotel offered good value for money, with some specifically praising the all-inclusive option. The quality of the hotel's facilities and services was frequently mentioned. However, some guests felt that certain aspects, such as spa treatments and drinks with dinner, were overpriced.